I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
Way more car than expected...
by Anthony from Orlando
January 3, 2019
This car turns heads and my guest passengers are always commenting on how roomy and well appointed it is. The Elantra Sport is a stylish sedan that also gets up and goes!
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
Just recently purchased a vehicle at Honda of Chantilly, from the moment I stepped foot into the showroom, I felt the friendly/inviting atmosphere. My salesperson, "MR" Michael Reeves assisted me in reaching my goal and made everything very simple. I highly recommend Honda of Chantilly!
-Tony Javier Vargas
US Army Veteran
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
Surprised at how much I love my car.
by Vince from Barnegat Nj
January 3, 2019
So I recently traded in my car for a Hyundai Elantra, this wasn’t my first or last choice when it came to choosing a new car but can I say I’m pleasantly surprised and satisfied with my purchase. Absolutely no regrets. Everything about this car makes me want to recommend Hyundai going forward.
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
It gets me where I need to go.
by Aaron12 from Denver, CO
December 13, 2018
It gets me where I need to go. It's not super fast, but it's reliable, and gets decent gas mileage. I like its outer appearance, and it's functional and not uncomfortable inside.
I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time.
Awesome gas mileage
by Technopony from Amarillo Texas
December 6, 2018
This vehicle is very reliable and also very good looking, it gets great gas mileage at 40 miles per gallon and it looks more expensive than it is.
Ricky Rivera was so genuine from the moment I walked in, test drived, talked on the phone with loan reps, and making sure I got my money's worth for my car. The rest of the staff was amazing too and we're super friendly and open to assisting me with my car buying experience!
From my experience, I would highly recommend this dealership, the staff was very friendly and willing to help in any way, Cristian was very helpful at the moment of doing all my paperwork, my case was kinda difficult since I’m new in USA with not credit at all but he made it work, it took him a couples of hours but I’m so thankful I left that place driving the car I wanted.
If you guys are looking for a car and don’t know what to do.... go check them out, for sure I’ll recommend everyone here!!!
Por mi experiencia , les recomiendo este dealership, es mi primera vez comprando un carro y Cristian el manager me ayudó con todos los papeleos, no tenia crédito porque soy nueva en Estados Unidos pero lo hizo posible, salí manejando el carro que quería.
Recomendaría a todos mis amigos hispanos que chequeen este lugar, las personas que trabajan ahí son súper buenas y bien comprensibles a la hora de preguntas y dudas.
This is a dealership with professional business people. I was very pleasantly surprised. My entire car buying experience went very smoothly. I am very pleased that I chose this dealership to get my Outback . Both the General Manager Greg Lewis and the sales person James Richards were exceptional.
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
The best car i owned
by Hemanth from Thunderbay
January 12, 2019
This car is like super new. Its been a month since i am driving this car and i love the experience of car on roads
I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.
Very trouble free, stiff ride, uncomfortable seats
by Velva Guy from Las Vegas NV
December 19, 2018
Being retired, this car currently meets all my wife and my needs. The economy is nearly always 30 + MPG Firm ride, front PAX seat needs improvement, not comfortable very long for my wife. At 12,000 Mi has been completely trouble free
Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.
100% reliable, nimble and a looker
by Pc from San Francisco, CA
January 11, 2019
I bought the car brand new with only less than 5 miles on it. It’s the fully loaded Limited Utime editio. It has never required any service and its almost 24,000 miles. Super great value and craftsmanship. People seem to always mistake it for a Lexus model they have never seen. I get a lot of compliments and admiring looks. Super nimble in the sports mode.
Ms. S! service. Courteous and professional. My niece referred us to this dealer and they sent her a $100 check for the referral. Sales is very responsive to my calls. If he does not know the answer he will get it and call me bgaithersburg, MD.!
It was a good experience. This is the third time I have returned to this dealership for a lease and have always had a pleasant experience.
Best value for your money!
by Sergio 32 from Lutz, florida
January 10, 2019
If you are looking for a car for your everyday need choose hyundai elantras. Depending on your distance of computing your tank can last you 5 days. My own is approximately 2.5 years old and the only issue I had was the battery because the one i bought the car with the original battery it came with when it was purchased brand new. I think having a battery that last you in this car about 3 years is worth having. Overall very good quality car!
I had great experience. all staff was friendly, my sales person was very knowledgeable on vehicles. I think I got great deal as well. Very happy! Highly recommend.
Smooth Ride and Safety
by am47 from Tallahassee, Florida
December 14, 2018
While I originally was in the market for something a little more eco-friendly, the Elantra caught my eye and I couldn't help myself! It's the most comfortable car I've ever driven in, I love all the safety features (such as alerting when there are cars in your blind spot), and Apple CarPlay makes a long drive a fun one. Would recommend this car to anyone that wants to keep a vehicle for a lengthy amount of time!
very nice place had friendly staff who wasn't overly pushy with the sales pitch.
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