New and used 2025 Volkswagen Jetta for sale near Itasca, IL

Mario is truly an exception to this business. He treats you like a human being and turns this whole process into a nice and easy one!

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

If you are in the market for a new car, make sure to go see Mario!

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

We came from out of state with the intent of purchasing a specific Audi Q7 My husband spoke to Omar over the phone who was very helpful in answering his questions regarding the history of the Audi. We rented a car and traveled to Chicago, but Omar was off that day, so Pete O. was the salesman that Omar handed us off to. This gentleman knows his stuff! Pete was able to answer every question with regard to the Audi performance. Even though we already owned an Audi previously, we learned new tricks that this Audi can do. After our test drive, inspection and most of our questions answered, we started the paper process, which I dreaded. However, Pete made this as smooth as possible and again, answered our multitude of questions patiently. Pete also toggled our phones to the bluetooth in the car, this was very much appreciated so we could immediately utilize these services while driving back to our home state. Before our departure, I indicated that I was nervous following my hubby back in rush hour traffic to return the rental car. I was not used to driving in heavy, rush hour traffic He kindly showed me on the GPS the location of the rental company and recommended an area close by where I could park while my hubby returned the car. It was perfect! On the way home, we discovered there was no Audi Manual in the glove compartment, we were going to pick it up, but asked him to mail it to us instead. Thankfully, it was a good choice because we were able to outrun the tornadoes and get out of state safely. I recommend Pete for your Audi needs. By the way, he lives and breathes cars, and he really loves what he doing! It certainly shows!

I had an excellent experience working with Ray Cotto at City Volkswagen of Chicago.From the moment I walked in, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle. They answered all my questions without any pressure and made the entire process smooth and stress-free. I truly appreciated their honesty and transparency throughout the sale. Highly recommend Ray Cotto if you’re looking for someone who puts the customer first!

pretty good service. always courteous and consistent.

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

Awesome service, answered my inquiry in 30 seconds, and the car buying process was quick and easy.

2019 Jetta was towed in got a flat tire. The car was already brought in by 7:30 AM. Quick, fast service.

Rammey A. made the buying decision easy. He helped us through the process. Explained the difference between the Forester and the Outback. Excellent customer service. Highly recommend Rammey if you are looking to purchase a Subaru.

The best dealership I've been to in Illinois they had the best hospitality and service... everything was quick and straight to the point no Bs.

Imagine being at a dealership for hours trying to get a new car well this was the total opposite experience Brendan was very knowledgeable & helpful & got me exactly what I was looking for in a very reasonable time of your looking for a vehicle go see City VW you won’t regret

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!