I actually had some issues with a current car. Not only did they help me with this, they even helped me get out of the current car and into something new. Margarit in the Service Department was very Friendly and the sales person Joe Walker that sold me my new car, was great to deal with, let me test drive all cars, with no pressure and pull available options for me to make a proper decision.
Joe had the car running when we pulled into the dealership after a 2 hour drive. No pressure, answered our questions, worked hard to get us the price we felt was fair. His boss, Joe Scott was easy to work with as well. Their finance person was also delightful and easy to work with. Thanks, we love the Vette!
From my initial internet enquiry for lease quote to taking the delivery of my new vehicle was a seamless experience. Joe Walker took up the baton on entering the dealership and could not have done more to meet our expectations regarding the specification of the vehicle, including a demonstration of the various features. He also managed the transfer of my insurance and license plates from my previous vehicle. I would definitely recommend this dealership and Joe in particular for vehicle purchase, I will be back to Joe for my next vehicle.
Got a great little VW 2009 EOS. Was just the right price, and worked out better for me. Was worth the 8 hour round trip we made. Milo was very helpful getting me the paperwork mailed to me that I requested. That meant a lot! Very good all around.
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
Really friendly experienced staff with a great attitude.Caring people.Concerned for the customer.The service is excellent, you always know what you are paying for, would highly recommend to others.More than happy to continue servicing and/ or repairing current and future VW vehicles
I have gotten multiple oil changes here, spark plugs, brakes & pads, and transmission fluid over the years. Bill the service manager always helps me out and answers all my questions. These guys do amazing work, always have service specials going on, and always go the extra mile (Noticed they put some touch up paint inside the door on a spot that was an eye sore before)! At my previous job they would pick my car up and have it dropped back off before my shift ended, can’t say enough good things about Streetsboro VW!
I have been using VW Streetsboro to service my cars for a couple years now. I recommend them highly!Everyone is kind and very knowledgeable. They always take great care of me and all my vehicles needs.They still focus on quality and customer service. Extra shout out to Bill H , Missy L and Mike B with Service Dept for taking the extra time out to answer all my questions and explain everything I needed to know. Friendly , honest and great full service at a great price. Great experience!
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Night and day difference from our last buying experience. These guys (and gals) generally care about you and make you feel like an actual person, not just another number/commission. The no-pressure culture ensures that customer service is a top priority. This dealership did all that they possibly could to get us into the car we wanted, and for that we will forever be grateful! I will be recommending them to everyone I know who is in the market, and when the time rolls around, I will be going back for any future vehicle needs.
I got the truck I wanted and got a great deal. Normally it is a pain to go to a dealer but what a nice Experience I had great deal great sales men and awesome truck.
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