After initially being told by an input person (who spoke to a quality assurance person) my warranty on my new 2018 Silverado did not cover windshield stress fractures I contacted a GM rep. Result was that the Moses service manager contacted me and eventually, after I took vehicle in for inspection, he inspected and approved the windshield replacement. From that point on the service was excellent!
Ryan and Gene Walker get right down to business from the get go. My husband and I were looking at several vehicles before making a purchase. Once we made our decision, the Walker family saw it through and purchasing the vehicle was a success. Honesty, atmosphere, and people skills go along way especially when it is genuine.
by Debbie (Hart) Lilly
GOOD EXPERIENCE, FRIENDLY STAFF. THEY TRIED TO WORK WITH IS AND PIT US IN THE CAR WE WANTED BUT THE BANK WANTED US TO FINANCE A BRAND NEW CAR. THAT'S NOT WHAT WE WANTED.
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