Volkswagen for Sale in Dover, OH

Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.

I walked in the door, was greeted, treated like a friend and family. I was shown the same computer screen that they were looking at. They aren't afraid of competition from bigger revivals. They did everything in their power to get a lower payment for me. They've won me over.

Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.

I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced

Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.

The whole process of leasing our fifth auto from Kempthorn was very competent. Each step in the process was thoroughly explained was virtually seamless. I highly recommended Kempthorn Motors to anyone considering leasing or purchasing.

I wanted a specific model and color at the end of the model year. They went above and beyond to find exactly what i wanted and have it brought here.

Over the years, I have had a 1999 Jetta, and loved how it was a useful, fun-loving, little tank. It was a gift for my sons/family to get to help them enjoy driving and have their first driving experiences each be through VW. It had character and was truly what was needed. For me, the purchase of my Beetle was worthwhile and the experience through Kempthorn was positive and family-like.

We have had top notch & personalized service with every purchase. We are able to take our time & find the exact model & packages to suit our needs. We never felt pushed or rushed to take what was immediately available.

I have been leasing and purchasing cars from Kempthorn's since 1992. Your sales staff are always helpful, kind, experienced and knowledgeable each time I visit. Thank you for all you and your staff do for your customers and the Stark County Community!

I had a wonderful buying experience at Kempthorn auto. My sales associate Bob Novak was excellent! He was very patient with me and was able to get exactly what I wanted in my new car! Once it arrived on the lot Bob spent several hours going through everything on the car and explaining all the technology! Bob made sure I was completely happy before I drove off in my new car and also offered his assistance at any time if I needed help with anything in the future. The financing was quick and easy ! Overall I would definitely recommend Kempthorn if looking for a new car!

Wonderful people that are exceedingly helpful Ruth Franz is a real asset Who does a complete and thorough job with a smile on her face at all times. She explains things in detail concisely and leaves no stone unturned. I feel very comfortable referring new customers to her. Overall she does a Brilliant job!

Purchase,service and customer service. A+ Perfect every time. Brent was amazing. Called with updates, able to secure a rental and was genuinely concerned. I highly recommend!

Purchased 2 vehicles with the help of Jordan Davenport. Very friendly and helpful, making the whole experience quite enjoyable and easy. Would definitely recommend this dealership if you are on the market for a new car. Thanks again Jordan!