Dean and staff were very helpful in the buying process. I ultimately found the vehicle I was looking for. Dean and staff went over all my options made the paper work easy and painless. Thank you Dean and McGovern Subaru for the good customer service!
Thank you Autofair for making us feel like we matter. Listening to our concerns and addressing them. Emily in service was great as always... I recommend their service department they call you to make sure that everything went okay during the service process. That made us feel like we are part of a family not just another dealership. Laura and Curt
Outstanding sales team (Jason Barstow & associates) that assisted with our evaluation and decision to purchase a used Jetta Sporwagon TDI. This is our first time owning a VW, and we’re thrilled with the vehicles handling, engineering, power & efficiency. Rochester VW had the best selection of reworked TDIs in NH. THANK YOU!
Buying a used Jetta at Volkswagen of Rochester was easy and pleasant. Jimmy Breitmaier did a great job helping us find the right car. He was knowledgeable and able to explain options and services clearly. We bought a car here 7 years ago and it continues to be a good car. We expect to love our new car just as much.
I just recently purchased another new VW I have been going to this dealership since 1991 and have always been treated fairly and like family Jimmy Breitmaier is the most patient and truly makes the car buying experience enjoyable he is very knowledgeable and experienced on every vehicle when I leave the showroom with my new car I know I have made the right decisions in my purchase. I have to say the staff at Rochester VW is why I return to purchase a new vehicle they truly are there for their customers ps.. I love my new 2019 Tiquan- R
We have leased 3 vehicles from Rochester VW and the experience has been great all three times. We worked with Chet and his team. Chet is very knowledgeable, pays attention to what you are looking for and will work a deal to get you in a car! We also go there for service and they are great too. Just an all around great experience!
Sales person was not pushy. He was polite, professional and patient. We went over the car , he answered my questions and then we talked business. We did not come to an agreement but his demeanor did not change. T he next morning he called with an improved offer, I returned to the dealer ship and soon had a deal.
Our salesperson, Jeff, was very informative and answered all our questions. During the test drive, he didn???t have answers for 2 questions and he jotted them down and got answers for us when our test drive was over. When we got there I told him that I would not be buying a car that day because I wanted to test drive a couple of others. He sold me on the Atlas. The dealership also happened to have a carseat laying around so I can test the room once a carseat is installed. Brilliant!
Finally, a salesman that knows about the vehicles they are selling! Richard W. at Commonwealth Chevy was very knowledgeable about all of the differences between the options on the vehicles we looked at, and took the time to explain them to us. He knew what the different option packages included and could quickly show us what those features were, and how they worked. Very helpful!
Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
Spent a full week trying to decide between a Toyota Prius and Nissan Juke. Both were low mileage vehicles and immaculate. After 3 test drives, fell in love with the Juke. Beth and Kelly were so patient and quick to respond to any questions. Took the car to a friend who told me to buy, and quickly. Car was priced below book value and had 4 brand new tires and brakes/rotors. Also, dealing in used cars from auctions, my friend told me they were the most honest dealers around. Made my decision so much easier. I have had the car for 2 weeks and couldn't be happier. Adding a 4th car to the family was initially a stressful time, but finding a great car for a great price took a lot of the stress away.
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