Great service, nice showroom / knowledgeable staff
by William Lynd from Albany
December 3, 2018
Audi Albany is a first-class place to have car serviced. Beautiful, clean shop. Work done right the first time. Great service, nice showroom and knowledgeable staff - not sure what you could ask for (well I guess you could ask for lower prices, but dealers are known for their low prices LOL).
Tony was very informative on how much we need to get into a great used car. We are saving right now to come in and see Tony when we have the amount he recommended. He is an asset to Robert Auto. Thank him for me.
Sorry for late review. Wonderful experience with Roberts Auto! I purchased a 2013 Ford Fusion Sport & I love it. Nice ride. Just came from Pennsylvania this past weekend & had a wonderful ride. Love the car & thank you Johnny for changing tires... I would purchase again from Roberts Auto!
This was the best car buying experience that I've ever had. Mark and Sue were a pleasure to work with. They are both very helpful and knowledgeable without any pressure. They had the best deal on the vehicle that I was looking for. They took care of everything. The vehicle was clean and had a full tank of gas when we went to pick it up. I definitely will go back to them the next time I need a car.
Sam is very knowledgable, patient and gives top dollar for trade-ins. Compared to several other dealers, Sam gave me thousands more. If you have a trade-in vehicle this is definitely the place to go. I ask a million questions when it comes to transactions like this and Sam was very patient with me, answered all of my questions and offered his help whenever it looked like I was struggling how to figure out the vehicle! If you're looking for a used or new vehicle I highly recommend stopping here -- Sam helped me get into my Toyota Prius which is the perfect fit for my new small-family!
The Service Department treat customers very cordially and respectfully. They take care of all the details making the experience of having your car repaired very comfortable. They gave me peace of mind.
Fuccillo VW is fantastic! This is the second car I have purchased from Fuccillo VW and I was not disappointed. I got a great deal with no hassle. Manny was helpful, knowledgeable and friendly. Management was also great - Mike and Bill were friendly and available if needed. They made the trade in process very easy. I definitely recommend Fuccillo VW!
They were great. Quick & very easily explained. Told me it would only take 45 mins. It took less. I needed to change the full range of work I initially signed up for & they were very accommodating/understanding.
Don has seen me 2x in the past week for various reasons outside of his control. He has always been accommodating and walks me through the process. He has always given me great service. The car is always clean and the service appointments have been fairly short.
Just perfect the service the rates car and the people that work there willing to work with you and do anything in their power to get you in a car great people thank you you helped us out immensely thank you
I counted on the previous reviews when first going into this dealership. I am very happy to say that I will be continuing my business with Wedekind! The day I went in to meet with salesman Felice, him and the rest of his team were a great weight lifted off my shoulders. Everyone in the facility worked as hard as they could to make sure I left in a safe, reliable vehicle for my family. What only made it better is that it was the exact car I wanted and they worked with me on the payments to get me where I wanted to be. I would and do recommend this facility to anyone looking to purchase a vehicle. Thank you again Felice and the rest of the team for all the amazing work.
*I only did not rate the Quality of Repairs because I have not yet had any service done on my vehicle.*
I purchased a 2001 Dodge Viper from this dealer, the experience was excellent, great customer service, sales manager was very helpful & super honest , really good price for a fantastic car. I definitely recommend this dealer.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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