Walked in to just look, met Wade and left with a new car. Wade was patient, knowledgeable and no pressure kind of guy. My husband was at ease and open to buy. The buying process was smooth and considerate on both parts. would highly recommend Balise and Wade.
For anyone looking to purchase a new/used vehicle Bob Wilson is your guy! He made the buying process very simple and made sure to accommodate all our needs even after taking the car off the lot. He was enjoyable to work with as he genuinely cared about which car was the best fit. Highly recommended!
I had the pleasure to have Darien as my salesman. He was there for me every store the way.
He was pleasant, helpful and knowledgeable .
When the sales was complete he went through everything on the car with me, and although that's part of his job he did it and answered all of my questions..
He is an accent to the company and to his customers..
Thank you also for Luke, Bill, Kevin, Al and George!
While shopping for my new car, Jared Ragosta was very friendly and helpful in explaining all the features that the car came with. Jared and the rest of the crew were very patient in answering any questions I had which made the car buying experience more enjoyable as well.
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
I have leased 2 cars from Wellesley VW and have gotten excellent service on both occasions. Both times I have dealt with Jens Albrecht. He is friendly, patient, and willing to answer all your questions.
went in to look at a used vehicle but ended up buying a new passat. kevin was very helpful and did not pressure me, the discount on new car was fantastic and trade in value was good too. the facility is very clean and the whole process didnt take long at all.
I leased an Atlas at Wellesley Volkswagen over a Toyota Highlander and Honda Pilot (can't beat the 6yr/72k bumper-to-bumper). I went into the dealership having done my research which was apparent to the staff. I had a very straightforward and positive experience with Eric in Sales and would recommend both Eric and the dealership to others.
My family and I have been long time customers at this dealership. We have bought multiple used cars and leased multiple vehicles as well. Customer service is always excellent. This time I was in need of a new car after having my preowned Jetta for eight years. I was assisted by Marc Shoenhammer in leasing a new vehicle. The entire process was seamless and easy. Marc was knowledgeable and assisted in the whole process while being personable and making the whole experience a comfortable one. Excellent customer service and an excellent dealership.
Knowledgeable, helpful, and not pushy sales process
by bri311 from DealerRater.com
November 26, 2018
We worked with Marc Schoenhammer to purchase a new e-Golf after having rather negative experiences with salespeople at dealerships for other brands. Marc was patient and helpful, with a detailed knowledge of the car, so that the entire process was the most pleasant buying experience I've ever had at an auto dealership. Overall, great customer service, and highly recommended
I highly recommend Jens Albrecht at Wellesley Volkswagen. I recently visited a handful of dealerships while looking for a new car. Jens stood out being the most professional and knowledgeable sales consultant I encountered. He was genuinely interested in finding the right car for my needs versus selling me what was immediately available in his inventory. His follow up and attention to detail was superb. He made the car buying experience an easy and pleasurable one.
We were in the market for an EV, so we stopped by Wellesley VW to try out a 2018 e-Golf. We were assisted by Marc Schoenhammer, who was very friendly, patient, and helpful. We liked his low-key manner — not at all pushy or high pressure, like so many of the other salespeople were at other dealerships. We ended up working with Marc to purchase the e-Golf, and we were impressed by his responsiveness and his detailed knowledge of this vehicle, both pre- and post-sale. We didn't have much interaction with others at Wellesley VW, so I can't say what the other salespeople are like, but if you go there and deal with Marc, you can expect to receive great customer service.
We just leased a Volkswagen Atlas from Eric Tonkonogy. He was knowledgeable, honest and helped us get to the price we needed to be at. After visiting several dealerships, I felt we were getting the best deal and service through Wellesley VW. It was one of the most seamless car buying experiences we???ve had. We appreciated Eric???s straight-forward approach and would lease from him again.
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