I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
The response from the salesman were very prompt and friendly. I received a couple emails about a Subaru, which I am still interested in I just need time to review my options and not 100% ready to buy just yet.
I've been in the market for quite a while, I was screwed over on my previous vehicle purchase from a Stealership in Sacramento. They gave me a high rate and required downpayment. Fast forward to a year later here at Tracy Volkswagen, Walked on the lot and took a look at the GTI's , i've always been a fan of VW I have owned about 4. Jay the salesman approaches me and immediately puts me on a car that I never even thought about looking at. That was the 2015 Golf Sportwagen Diesel , they had just released them back onto the market. It took me awhile to pull the trigger but the dealership worked with me along the way and they were very transparent . I walked off the lot with 0% financing and 0$ down and at a comfortable monthly payment. I recommend this dealership to any skeptical buyers out there, this place is LEGIT . They got rid of my trade in which i was buried in by interest rate and vehicle price, and put me in a new car no problems whatsoever.
My mom and I were in the market to purchase a vehicle for my Dad who commutes about 200 miles a day . We weren't really sure what we were looking for but Geno (the salesman) pointed us towards the right direction ! All it took was a Hello and he immediately put us in the right car . We ended up purchasing a 2015 Certified Golf TDI , we were skeptical at first because of the whole Diesel Gate incident but Geno made sure we had nothing to worry about . He owned a TDI himself! He was honest and very well informed . He showed us every little feature and even helped us when the Def Fluid light turned on a few weeks after purchase . We are happily getting 46 MPG cruising at 80mph!
I bought the car they advertised (it was a used Lexus at this VW dealership) at the price I wanted to pay. Buying process wasn't as simple as I expected, due to hefty imposed dealer's restocking fee if I chose to return vehicle within required 48 hours after a Lexus dealer's pre-purchase inspection. Best part of the experience was salesman Geno, a very professional, sympathetic and patient young man, who knew how to listen and answer my questions.
Jay and Sheen were a good team that helped me get exactly what I was looking for. I didn't even feel like they were sales men I felt like I as talking to a buddy. The price they gave me starting out was a fair price right from the start no high balling and working there way down. Trent was the closer and told me the facts, but didn't even push for a sale. Just make sure you understand the coverages Before you go to sign the contract cause the add on coverages can get lengthy and costly in the final paperwork if you choose to use them. I never enjoy going through a sales process for a car, but so far this is the first place I would actually give any stars too for a buying process. Overall I am glad I chose Tracy Volkswagon because I felt like I was legitimately taken care of with Jay and Sheen. Even after the sale they went the extra mile to make sure I understood the car and functions.
I came here to test drive a car and left with a brand new Santa Fe sport ultimate. My buying experience was very good, I came prepared and the dealership gave me a great deal I couldn't turned down. Moe was a great help.
my experience at modesto Toyota was outstanding. we were promptly helped the process did take some time, but it only took that amount of time because the staff was doing everything they could to make sure we left happy and with what we wanted.
I must give it to Central Valley Hyundai for my new purchase of a 2018 Hyundai Sonata SEL and for hiring such a great salesman. I had Mohammed Salem and could not have had a better person to make me as comfortable as possible with my purchase. He was honest, polite, and informative to the tee. He made it feel as if my family was selling me the car. He also came in on his day off to finalize the purchase and to me that showed the commitment to his customer and his job meant something to him. It meant something to me to have the same person from start to finish during the process show the same level of professionalism. Once again thank you hyundai for hiring a great staff and most importantly Mohammed Salem. See you on our next purchase.
We were looking for a Ford F-150 Crew Cab and were tired of the pressure at the Ford Dealers and at other used car lots. Here, you are treated like a friend of the family! We were in a few months before and did not find exactly what we wanted. Just kept watching the inventory until a couple of good prospects appeared and then went in. Albert was his usual friendly, helpful self and we decided to buy one of the vehicles. While there, we asked about a trade-in with our current vehicle. We ended up trading in our Toyota and purchasing the F-150! Ash took care of the paperwork in a very professional manner and we were off and running in our new (to us) truck. I will definitely be back for my next vehicle needs.
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
Roberto took good care of us from our online introduction through the finalization of the sale of our new Sorento. He was very knowledgeable of the products/vehicles and helped us make the right buying decision. Also, Mo the finance manager, was a pleasure and did a great and low-pressure job of helping us finalize the sale.
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