After a frustrating year with a first year new model, it was time to say goodbye to what was supposed to be a dream car. The dilemma: give Volvo another chance or try a different make? Two words: Jim Grumman. He, and his service team is THE reason for my recent (and third) XC90 purchase. I couldn't be happier with the new vehicle and the security of knowing Jim and his team will take fabulous care of the new ride... if needed.
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