Used 2019 Volvo XC40 for Sale

Post Office Box ### Washington, Virginia 22747 October 28, 2016 Mr. Fawad Osmani General Manager Rosenthal Fairfax Volkswagen and Volvo 11050 Fairfax Boulevard Fairfax, Virginia 22030, My dear Mr. Osmani, Please excuse the delay in getting this letter to you. It should have been sent immediately after our last conversation, however due to the injury I suffered at work earlier in the year I have had two surgeries on my left wrist and I have been in a cast. The surgeries made me realize the dereliction of duty in not getting this letter of deep appreciation to you. When I entered your facility on July 3, I had not intention of making any decisions on my lease. Fortunately the timing was perfect in that I was able to visit with you directly. It is often said that purchasing a new car is an event that most people put at the top of their ???unpleasant experience??? list. It has been eight months since the accident and resulting injuries at work and I was dreading having to go through the lease renegotiation process. I appreciate the manner in which you gave me your complete attention and I quickly realized I was comfortable in our discussion and the numbers you were showing to me in regard to the lease and a 2016 vehicle. I also appreciate the information you were showing me regarding the TDI legal issue which affected my 2013 vehicle. Thank you for your honesty not only in word, but in deed. You showed me exact numbers and costs and were so instrumental in an easy and enjoyable transition. On top of all of your incredible assistance, you went to bat for me with Volkswagen Credit Services and were able to persuade them to waive the ???excess wear and use fee??? of $495.00. I almost fell off my chair when I heard that terrific news. Thank you again. You are indeed a 5 Star gentleman who went out of his way to waive those fees that totaled $845.00 (wear and use/disposition fee). I am so pleased with my new Jetta and I thank you for you help in every step of the transaction. It will always be my honor and pleasure to recommend Fairfax Volkswagen and I have already shared this good news with many of my friends and relatives. Mr. Osmani, there are just a few simple words that describe my experience dealing with you and your fine dealership, and all your staff: Thank you for your kindness, integrity, and honesty. Nothing more can be said because each of those words exactly conveys my appreciation to you and for you. Yours very cordially, Paul E. Hagstrom Note: In the parking lot at work someone did something to create three tiny scratches in the rear right fender. There are no dents. Please let me know the best way to handle this. Im sure it is best not to contact my insurance so I expect to pay to have these tiny dots removed. It bothers me not to drive my white beautiful Jetta in less that perfect condition.

The interior is so well thought out. It is a small car in size, but you wouldn't know it in the cabin. Very spacious with tons of storage.

Several outstanding employees at Fairfax Volvo helped resolve a difficult situation I was having with my vehicle. I had a 2015 Volvo that was purchased at Don Beyer Volvo in Winchester, VA. Over the past couple of years and particularly the past couple of months, the vehicle had multiple issues. As soon as one issue was fixed another arose. Rachel Voelker was absolutely wonderful in trying to get the matter resolved and always kept me informed about what was going on with my vehicle. She was always positive and ensured me that they would get it right. Due to having to be towed a couple of times ???after hours,??? other service department members, such as Melvin, took my calls and made sure a tow truck got to me as soon as possible. With the repeated issues, the service manager, Will Winston became involved and worked with Volvo directly to inform them of the situation and advocate on my behalf. He promised me on our first phone call that Fairfax Volvo would ???make it right??? and they followed through on that promise. Due to the unexpected repairs needed on my car, I had to replace it in order to have a safe and reliable vehicle. When I purchased my original Volvo, I thought I would keep it ???forever??? and financed it longer than I normally do. As a result, I was horribly upside down in the vehicle. Will worked with Jonathan (new car sales manager) to come up with a fair and honest deal on a new Volvo in an effort to correct the situation of the lemon Don Beyer sold me. I want to personally thank Jonathan, Will, Wayne Smith and Glester Johnson for going above and beyond to help me get out from under that vehicle and get me into a new Volvo. I have the utmost faith that this Volvo will be my car for many, many years to come. Thanks to your staff for answering all of my questions honestly and making that five-hour process not as painful as it otherwise could have been. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Fairfax Volvo.

I recently had an accident in my VOLVO xc40 T5 AWD rendering it a total loss claim on my insurance. Whilst negotiating a small roundabout in a narrow street the car suddenly speeded up and was totally unresponsive to braking. My insurance company has already offered to pay the market value or as the car was only six months old (Oct 2018) with less than 3000 miles on the clock a replacement car. I was concerned that the accident occurred as a result of a fault in the car and requested VOLVO UK get involved. They reported that the car had accelerated due to the accelerator pedal being 100% depressed by the driver and that there had been no braking activity. This is totally untrue as one instinctively brakes as speed increases and who would want to crash a £40K+ car into a wall. I do not accept this as VOLVO have been aware of this problem for some time as was reported by Volvo cars co-operative spokesman Per-Ake Froberg from Gothenburg, Sweden in an article titled :- “VOLVO WARNS OF UNINTENDED ACCELERATION IN SOME MODELS” who reported that at the time there had been 55 incidents of unintended acceleration and that Volvo did not have a fix to permanently take care of the problem. I have been a keen Volvo owner since 1981 having 17/18 volvos but feel people need to be made aware of this failure which could result in serious injury or fatality.

This is my second attempt to send A+ praise. On the 3rd of April 2018 I drove off the lot in my brand new 2018 Volvo. I wish to take this opportunity to express my appreciation for the folks at Volvo Cars, Silver Spring, MD for their excellent efforts in assisting me with this, my "bucket list " purchase. Special thanks and appreciation are offered to Mr. Samuel Soroka, Sales & Leasing Consultant as well as to Mr. Robert Booska, Service Advisor. I initially met Sam in mid January 2018 and stated my interest in purchasing a Volvo SUV. I had accomplished some studying and had a pretty good idea of what I wanted. I pointed out that I was not in a rush to buy. Sam understood and from that point there was never any sales pressure (which was appreciated). We set about the task of reviewing all of the specifications, costs, material and purchase options, estimated delivery date(s) and final vehicle transfer requirements. During the test drive of another XC60 in got to experience many of the features that until then were just words or video descriptions. Needless to say, I purchased serveral options. Sam was very knowledgeable at explaining all of the new and technical capabilities and very patient at ensuring I understood their functionalities. Admittedly, I'm still on the learning curve and will be for a while as I continue to enjoy the sensations of learning something new each time I master the use of another XC60 feature. In that light, this Volvo will be "new" for a long time. When delivery day arrived (Tue, 3APR18), Sam was kind enough to assist me with a transportation problem. He agreed and actually picked me from the Silver Spring Metro Station in his privately owned Volvo and brought me to the dealership where the finalities were conducted. It was during this time that I was also introduced to Mr. Booska. We reviewed and signed all of the appropriate paperwork and I was provided with a very clear and concise explanations regarding the financing and servicing requirements. Before departing, Sam sat with me in my new Volvo and took the time to ensure I was comfortable and pleased with my vehicle and with the entire transaction. A+ to Sam and A+ to Robert. ...... and tHANKs! Henry (Hank) L. Jacocks, Lt Col USAF, (Ret)

This car is loaded! Airbags everywhere! All the bells and whistles and then some. I am still learning and discovering all that it has. Anything I need to know, I can find in the touch screen computer! So quiet, I dont even hear the motor.

Exceptional customer service from the initial scheduling all the way to the final check-out. Tracy always provides 100% genuine and personalized customer and vehicle care. He is very knowledgeable, straightforward, and honest; which has earned my loyalty and trust. My XC90 is over 100K and still going strong! Sincere thanks to Tracy, Yousef, Danny, and the entire Volvo crew!!!

There really isn't anything not to love about this vehicle. I would say that the only complaint that I have about this vehicle is that it is loud when you are talking on the phone and driving on the highway. The cabin is not quiet

This review is in reference to Volkswagen dealership located in Fairfax, VA and managed by Fawad Osmani. On January 3rd, 2018 I had the pleasure to walk into this dealership and received service by Fawad, Wes, Alaa, Amer and David and the staff exuded professionalism and superior customer service. Keep in mind, I delayed purchasing a new car for many years solely based on all the horror stories I have heard from others on purchasing vehicles, and having to deal with car salesmen. I have to say my experience at Volkswagen dealership and under Fawad???s watch left me leaving the dealership confident and had no doubt I made a great purchase that suit mine and my son???s needs. Fawad taken a good amount of time to explain the difference between financing and leasing a car. Fawad was able to breakdown the cost and explain every moving part of the deal. Because of his thorough explanation and based on my needs and wants, I confidently chose to finance the car, in addition to purchasing a 10 year warranty and 5 year maintenance plan. Wes taken the time to escort me and test drive the car. He patiently explained to me and on a very high level on leasing a car may possibly be beneficial to me since most of my driving will be local. Wes also explained different features the car model include and most importantly discussed the various safety features for that specific car model. Another staff member, Amer patiently explained and showed me every feature the car included as well. David assisted with the financing part of the deal and explained to me the next steps to seal the deal. He also patiently explained to me that I would need to purchase full coverage and can easily update via car insurance???s internet site. Which I have done so just about 20 minutes ago before composing this review. I highly recommend and without reservation to potential clients to browse/shop for a new car at this dealership. Fawad also manages Volvo and Honda dealerships in the same location.

While driving the car shutdown 3 time In a 5 minute window had no stirring all interior or lights completely died was very scary brought it in for service was told it was a software issue guess what happen again 1 month later dont think it's a software issue .

My service rep at Fairfax Volvo is amazing! I had been having an issue with the rotors on my 2011 XC 90. Clark worked extremely hard to make management realize that they needed to take care of me and make this right. He was able to make them see that as a 20 year Fairfax Volvo Dealership customer (and purchaser of 9 cars over those 20 years....as well as having them all serviced there!) I needed to be dealt with fairly.....and not just looked at as a dollar sign. They did exactly that! I couldn't be more pleased with the way they treated me and fixed my car. This is the fourth XC90 that the family has had and I couldn't be more pleased with the product and the outstanding service I received from Clark, John and even Wayne. I'm a recent widow and they make me feel like family! I know I can trust them to take care of me and my family's cars.

It has everthing you need, or want in an SUV... Ride is quiet and smooth, has many upgrades even if you don't purchase the complete package. Good on gas, 4 cylinder turbo, has great pickup ( was afraid of that coming from 6 cylinder Infiniti that was very powerful). Beautiful car.

I used to take my car to DARCARS Volvo, but after 6 failed repairs of the same problem I decided to try Don Beyer. They fixed the problem in one day, and now I trust them completely. Volvo repairs can be expensive regardless of who you go to, but the guys at Don Beyer actually know what they're doing and you can trust them to get the job done right, and that makes all the difference. My service manager (Will) is amazing and as friendly as can be imagined. Forget other dealerships - Don Beyer Volvo is the way to go.

Great car for urban living. Filled with usable tech and safety features. Unique design, lots of cargo space and excellent performance all in a compact size

Jesse Segovia is an outstanding Fitzgerald representative. I just moved to the area, and the service he provided was superior to where I bought my Hyundai. I now look forward to service I can trust.

A Volvo that is Just the right size for what I needed to give estimates to my customers in Bergen County New Jersey and elsewhere in New Jersey.

Bethesda Volkswagen is the BEST VOLKSWAGON DEALER IN THE UNITED STATES!! If you want to buy a Volkswagen, don???t look any further than 7001 Arlington Road, Bethesda, Maryland. Volkswagen historically are known for producing quality cars with excellent reliability-so it was quite impressive to encounter the most customer service knowledgeable friendly staff on the planet[The VW Trio William Merlo (Sales Consultant), Ron Sowell (Product Specialist) and Ash Chowdhury (Finance Manager)] on my first visit to simply ???check out??? the 2016 VOLKSWAGEN TIGUAN SEL. To make a long story short, it was quite a phenomenal experience-who knew shopping and buying a car could be so easy? 1) William Merlo LISTENED to me when I initially explained my interested not only in the Tiguan, but also the EXACT features I wanted-that is how I discovered the 2016 VOLKSWAGEN TIGUAN SEL had all the features I wanted. As I was test driving it, Merlo pointed out various aspects of the car as well as functions that were of my interest (i.e. heated seats, sunroof). It was absolutely awesome to test drive the 2016 VOLKSWAGEN TIGUAN SEL and ask all questions I had without the pressure to purchase. He is an ideal example of what a sales consultant should be like in mannerism, attitude and most of all knowledge of a car. And yes, he was available to answer any questions afterwards and still today. 2) Ron Sowell went beyond what I expected when I picked up my car-as he was explaining all the feature and controls-it was liked he built the car himself! This made me feel very confident and secure and he assured I was very familiar with features before driving off with my new car. In fact, I have even called and stopped by for additional feature questions, which he answered without hesitation. 3) Ash Chowdhury role as finance manager exceeded what I expect-it was a wonderful relaxing experience because he not only explained the various aspects Volkswagen financing in detail, but also took the time to explain each difference of the various extended warranties available. And I might add, it wasn???t just giving me information, but Chowdhury was quite patient to listen to my question as well as making sure I fully understood my option, even after I left and had more questions which he was too happy to answer. So overall, for anyone new to buying a car or even have owned several cars and looking for a Volkswagen, I give this place 100 STARS and 100 Thumbs up approval rating. The Super Trio of Volkswagen of Bethesda [Merlo, Sowell and Chowdhury] are what any consumer would be looking for in a car dealership without the hassle of purchasing, pressure of buying or most importantly LISTENING to what you desire in a car. KUDOS TO MERLO, SOWELL AND CHOWDRY! I nominate them for VOLKSWAGON Car Dealership Employees for 2016!!!

I needed a smaller SUV and wanted something more upscale-I am in Love! Technology takes getting used to but spent time reading the manual and voila!-discovered more cool features. The gear shift takes some getting used to and the drivers assist and adaptive cruise control pissed me off BUT it’s there for a reason and it’s a driver problem NOT a car problem. All and all, well worth the money. I absolutely love this SUV and yes, I am under 40!

I just bought a 2017 Lexus at this dealership and the staffs were amazing! They were very helpful, patient and professional. My sale man, Ariel, has helped me to from A-Z and my buying experience here was a smoothest transaction that I never had before from other dealerships. I would strongly recommend this dealership to all. Thank you!!!

I wouldn't have bought it if there was a better one out there.There isn't. There is no perfect vehicle out there.But this one met my criteria.

My wife and I recently bought a used 2018 S90 T5 Momentum sedan from a Toyota dealership lot, we had no knowledge of how to operate the Audio & Tech Sensus Touchscreen...we wanted someone from a Volvo dealership to show us how to properly operate the different functions of the car so we called Lindsay Volvo and was connected to Mr. Kelvin Fuentes...we set up an appointment and on Saturday 9/22/2018 we had the experience of a lifetime...Mr. Fuentes was very professional and knowledgeable in explaining every detail of the Audio & Tech Sensus Touchscreen....we went for a drive and even though this car can practically drive itself operator awareness and safety was Mr. Fuentes main priority...Mr. Fuentes also installed the Volvo app on my IPhone and through that app was able set up remote engine start, "WOW" how cool is that for modern technology. Mr. Fuentes went above and beyond the norm of customer service....it was greatly appreciated...My wife and I can now better enjoy all the bells and whistles that the S90 Volvo offers because we have been properly schooled. "Great Job Sir".

I really like the way it drives, all the features, including the safety features, already stopped me from backing up into a car that was going the wrong way down a parking lot. The ONLY downside is interior cubby/pockets, not enough.