Everyone was truly helpful and pleasant. Walter was my salesman and he was wonderful. I never felt pressured to buy. I felt as though he truly wanted me to find a SUV I loved. He was extremely knowledgeable about the vehicle. Once I bought the XC90, Walter, took around 30-45 mins to walk me through all of the SUVs features. My last car wasn’t as technologically advanced, and Walter made sure I left the lot knowing how my car worked. Also, Wally, was so nice to finance the car with. He made the whole process a breeze. The GM had reserved a car for himself, and when he found out the dealership was out of the interior I wanted, he gave up his car for me. I highly recommend this dealership and Walter specifically.
From walking into its sales office to signing on a Volvo XC90 new car purchase agreement, we just spent 2 hours (including a 20-minute test driving), because the salesman Gharlib and Finance Jeff are very professional and warm. They explained and answered in such a precise way that we would really like to know and to ask. The experience would be perfect when the new Volvo building is completed soon.
Everyone on the Sales Team was exceptionally friendly and made me feel at home. I was in contact with Javier via email and text (which I preferred because I was at work) prior to coming to pick up my car and complete paperwork, he was quick to respond and was super helpful.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was well taken care of by the staff from the moment I called in to inquire the status of the car I wanted until I left with my new car a few days later. When I arrived, my car was parked out front, cleaned and ready to drive away. I was walked through the process by knowledgeable staff, and was given a great educational breakdown of all the unique features of the vehicle.
Rick in the service center in costa mesa once again, always giving excellent service, making sure my car is properly fixed and all my concerns are addressed!Every detail is attended to and keeping me informed of what is happening!!!
I appreciate the hard work you do Rick !
Car max has treated us extremely well from the day I purchased my car to now,and I will be going back to get another from them soon!!
Thank you Rick for such a positive experience in
Everyone who helped me was great. They were nice, informative, answered all my questions, not pushy at all. Just helpful. It was probably the best car buying experience in my many years of buying cars. The whole buying and financing process was smooth and easy.
Art & Dan took good care of me and my car. They had my paperwork started before I arrived and answered my texts within a few minutes. The car was ready early on a Friday, and was a great start to my weekend.
Our experience at this dealership was excellent . Every one was inviting & made sure we felt welcomed & comfortable Jason Thomas was incredibly knowledgeable, professional, attentive ,polite & helpful.
There was a mix up in scheduling so they were not expecting me when I arrived for a service appointment. They took ownership of the issue and made it so I (the customer) wasn't inconvenienced by it. It's easy to do a good job when everything goes right, but everything didn't go right, and they did a good job anyway.
Bay Area based, was so impressed with Kyle the sales person's knowledge of Volvo and specific car (V90 Cross Country) that came to LA vs buying locally. Kyle & his Sales Mgrs (Chris & Tony) went extra mile multiple times re delivery, accessories, expediting various things. They could not have been nicer, more knowledgeable & professional...plus a pleasure to do business. Highly recommended!!
Volvo of Mission Viejo has very competitive pricing and exceptional customer service. Their website is very transparent in showing the discount available for each vehicle. Tony Garcia was very honest, helpful and patient in showing us the cars in their lot and I never felt pressured during the negotiation process. Tyler LaVigne was very knowledgeable in showing us and explaining the different features of the vehicle. Finance provided all the info we need regarding the cars warranties, payment terms, etc. Jill Holder made a follow-up to make sure that there were no issues during and after the buying process. I HIGHLY RECOMMEND VOLVO OF MISSION VIEJO. The one and a half hour drive to their dealership was worth it .
The experience was great. I like to reward and recognize those that went above and beyond. The crew here did just that.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.