By far the best car buying experience I’ve ever had
Had my other vehicle serviced while I was there First time @ this dealership drove 6 hrs. & was not disappointed the sales staff, financial dept., & service dept. we’re all a pleasure to work with
The only place I will ever go for a vehicle
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I visited the dealership three times within approximately one week. Each time I was treated with patience and respect - specifically by John Crider. He did not pressure me into acquisition of a Volvo, yet carefully and thoroughly explained options to me. Upon delivery of my new XC60, he again carefully explained details of the vehicle and even expected I would want to drive it once more before finalizing my decision. He has since contacted me at least twice, although I have not yet been able to return to the dealership for the licence or thorough detailing he promised - hopefully will be able to next week.
Trae Townsend is the best salesperson ever! He made it so easy purchasing my first Volvo XC40 T5 Momentum from Atlanta, GA. I will definitely drive the distance again to purchase my next Volvo from this dealership.
Serve Techs took care of making sure I understood the issue, what the proposed fix/repair would be, the cost associated, and provided a loaner vehicle when needed. Since I had returned the car the 4th time, Service Tech (Bob) provided a loaner for several days while he had the service foreman look and talk with Volvo about the issue,
I wish purchasing a new vehicle would always be this easy. The salesperson,John, was the best salesperson I have ever had the pleasure of dealing with. He made the whole process a good experience. We came in looking to test drive a new 2018 xc 60 and were truly amazed how sporty but elegant it looked but particularly how well it drove. We ordered our new 2018 XC60 T6 r-design a few days later but I never felt like I was being pressured at any given time. The vehicle came in a few days before the promised time and the buying/paying process was a breeze. Afterwards John spend about 1 hour in the vehicle with my wife explaining all the features. I strongly recommend Volvo of Memphis on your new buying search. Give them a try. I am sure you will not regret it.
I had a good experience recently working with Darnell Bowens; he was easy to work with. I would work with him again when looking to purchase a vehicle.
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