Richard Johnson greeted us when my husband and I walked into Lovering Volvo. He was perceptive and clearly understood our interests. From the test drive through the negotiations, Richard was helpful, professional, kind and respectful! We were impressed with the dealership and availability of the cars that interested us. This was a good choice for us!
Lovering got so many great reviews that we stopped there first on our quest for a new Volvo. What a great decision that was for our family. Although the dealership was fairly busy (it was late afternoon), we were greeted warmly by James Malone, took a car for a test drive (alone - felt good to be able to converse freely with my spouse without having a rep in the car with you), and ultimately purchased the best car ever! James even entertained the kids free of charge while we finished up the paperwork with the nicest Finance person I've ever dealt with.
Upon picking up a clean, shiny new car at the time we chose, Tom Coutu was professional, knew the vehicle well, helped with the complete setup of the car (including all the amazing techie features), and we were able to drive it home with all my preferences set and ready to go.
This dealership should be everyone's first stop if they are in the market for a Volvo.
Jesse was my salesperson and he was great! He made follow up contact but wasn't abnoxious. He was polite and patient.
And when the noise from the construction got a little much he found a more comfortable place for me to wait.
Jesse purchased my lunch and also went and picked it up!!
The sales managers were not as accommodating as Jesse so I highly recommend using him!
James Malone is an outstanding Salesman who easily anticipated my needs and assisted me in identifying the ideal XC90 for me. In a very short time and without undue pressure, he made the XC90 car purchasing experience the best I have ever had. I purchased the vehicle about a month ago and I am enjoying it immensely! As a previous and very satisfied owner of a 2013 XC70, I am extremely happy with the technological and ecological advances resulting in ZERO buyer's remorse. I am loyal customer to Lovering Volvo in Nashua, NH because the dealership has the best service department which is why I decided to purchase my 2nd Volvo at Lovering.
Just purchased an XC60 from Jaffarian Volvo and couldn???t be happier with the sales experience. I was never rushed or pressured to buy and the sales representative, Narek, did an outstanding job answering my questions and fitting me with a vehicle that met both my needs and financial restrictions. I would definitely purchase another Volvo from Jaffarian.
Jaffarian really has a great salesmen, who is really more than that. Narek is very helpful in several ways. 1. Texts, which helps. 2. Finds a way to get you a good price that works for you while matching a car that fits you. 3. Being on the customers side. For example, Narek talked me out of a car that was more expensive that didn't have the bells and whistles that the car he eventually did talk me into had, and the car he talked me into was actually less expensive than my original pick. 4. Communication. Narek texted me a few times to let me know what was going on after I had purchased the car.
I initially was working with Gavin via email, and then worked with Brian Chambliss when I went into the dealership, they were both phenomenal! Brian meticulously went through all of the features with me and was in general extremely knowledgeable. Both Gavin and Brian were very responsive when communicating via, calls, emails, and text messages, they were always ready to assist if needed, (down to the delivery of the vehicle which included Brian driving it to NH for me!) I never once felt pressured to make a deal which made the whole experience more relaxed and enjoyable. Jaffarian Volvo emanates professionalism and excellence, they've definitely gained a repeat customer!
I recently purchased as Volvo XC40 from Jaffarian Volvo in Haverhill. I???ve been a customer since 2007. This time, I had the pleasure of working with Narek Demirtshyan. He was so enthusiastic and knowledgeable about the Volvo cars. He made the experience thoroughly enjoyable. I alwAys expect excellent service from Jaffarian and Narek did not disappoint. Neither has the car???. It???s gorgeous! Thanks Jaffarian!
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
Service department was very attentive and handled my concern in a very expedient manner. The service manager was very good about communicating options and the waiting area was very comfortable with nice amenities.
I am in my 60's. I have purchased many vehicles. My recent BMW X3 purchase was a delight. Vehicle was outstanding, buying process was a joy, unlike most dealers! Greg was outstanding, always answering any messages promptly, and great service after the sale. I will return, and highly recommend.
The Sales Manager, Rich, was knowledgeable, professional and courteous.
Their whole approach was positive, and made for a good buying experience.
I would recommend trying Danvers Volvo, if you are in the market for a Volvo.
My sales agent Driton went above and beyond to get me into the vehicle that I wanted. He located the vehicle on a boat coming from Sweden and arranged for it to be delivered to the dealership. He made every step along the way pleasant and easy. I would highly recommend this dealership and my salesperson, Driton.
Quick and professional service by whole team at dealership for flat tire in pothole - Sunday afternoon. Towed for Monday fix. Covered by protection plan. Dealership co-ordinated everything. Seamless and hassle free.
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