In the beginning everything was going well and I had a great feeling for these guys. However, everything changed when I didn’t want to vehicle that they wanted to sell me. I went to trade in my car and get a newer model of the same care just with a few more options. The sales person brings me a write up with 4500,00 down and 506.00 per month. I counter offer with 2000.00 down and the sales person stated they would get back to me in the morning. The next morning came and I didn’t receive a call from anyone; 12:00 noon I called to speak with my sales person who stated he didn’t know what was the deal because he was not in the off the day I test drove the car. He then requested time to look over the application and stated that now I would need 12,000 to 14,000 down in order to do the deal. Needless to say the car was only worth 18,995.00 so I have no idea of where that math came from. However, if you going to shop here good luck because you will definitely need it.
I was in the market for a new vehicle and Dean Team had a 2013 BMW 328i Convertible for sale that i was interested in. Prior to looking for a new car i had a accident with my 2012 Hyundai Equus and they took care of me while all the other dealerships i went to were low balling me on my trade in Eddy was able to hook me up with a great trade in price! I purchased the BMW and iv been super happy these guys really make you feel like family! Looking forward to purchasing more vehicles from them! Dave Zor was also great he got me in and out with in 45 minutes!
The staff especially my Sales guy Kurt Convey were amazing. I originally planned to build and purchase my car, however circumstances required me to purchase the car sooner that expected. There was nothing Kurt could do to make the car production go any faster, so he found a vehicle on the lot that exceeded my expectations and stayed within my price range, He truly went above and beyond, and did it all quickly.
They guys in the show room were polite and friend and they were prepared to answer my questions and meet my needs We did purchase the car and transaction was professional and the car just live it. I???m sending them some of my family member. 5 stars to there GM. Edin Hadziefendic
I originally spoke to Larry over the phone about a car. He had me come in and go over my options for my current vehicle. He's a real easy person to deal with who genuinely listens to your concerns! I can't wait to buy my next car from him!
I was looking for a specific type of car and found it on Suntrup Ford’s website. I contacted Kevin Lupo at Suntrup, who talked to me about the car’s features, set up a test drive, and had the car ready for me when I arrived. Kevin was very knowledgeable about the car, and was extremely pleasant to deal with. I am very pleased with my experience with Kevin and Suntrup, I feel like I got a great deal with no hassle or the typical back and forth, and they threw in a couple of extras at no cost. Terrific!
Tom Calkins has Excellent knowledge of the Volvo product & equipment -
I have enjoyed purchasing 8 vehicles from Tom since 1997 and keep coming back to West County Volvo for the special treatment in sales and service. Tom has excellent natural intuition in finding the perfect fit!
Their cars are in great condition. Everyone that works there is so friendly. Its a small, welcoming, & family friendly dealership. We bought the car that night but kids were getting tired- they took our info and we came back the next day to finish up the paperwork- everything was a perfect process.
Tim is courteous, very knowledgeable of the car. Third purchase from West County, 2nd in two years due to Tim's mannerisms & knowledge of product line. Will have to see if I buy yet another car, next year
When my local dealer did not have much inventory, I decided to shop around within a 10 hour radius from where I live. Not only did West county have the best inventory and deals, they had the best salemen. Working with Jim Suntrup was an amazing experience! Very genuine man who was always honest and transparent throughout the process. He made the stressful experience of buying a new car fun and exciting. It was worth the 5 hour trip to buy a car from him and I plan to repeat this process next time I need a car!
Quick, easy, efficient, fair, professional with their goal being to exceed their customer's expectations and without a doubt they do so flawlessly. I look forward to my NEXT purchase. Tom Calkins is amazing!
Our experience at the Dean Team Subaru was great! The staff was very helpful and nice. In particular we had Andrew Scheetz as our salesperson and he was wonderful. He was very knowledgeable about the Subaru we purchased. He was very helpful during the test drive to point out all the features. All in all a wonderful experience. We drove here from central Illinois and would not hesitate to use this dealership and again. Can not recommend them enough.
The sales team were very professional - friendly, available and ready to answer questions; but never made me feel pressured. Their approach was consultative as they helped me prioritize features/attributes of the VW models and trim levels to find the car that best suited my family's needs.
I live in Delaware and it was my first time buying a car out of state from unknown source. But Blake was great and made process easy even though I was nervous. I'd definitely buy another car from here! Have had my jaguar almost 4 months and have loved it every minute. Thanks Blake!
Luis Martinez took the time and patience to show us the cars we wanted to see, he gave us enough time to decide without pushing, rushing or yelling us to buy a car as in the past, we had bad experiences with other sellers,
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.