Everyone who helped me was great. They were nice, informative, answered all my questions, not pushy at all. Just helpful. It was probably the best car buying experience in my many years of buying cars. The whole buying and financing process was smooth and easy.
Art & Dan took good care of me and my car. They had my paperwork started before I arrived and answered my texts within a few minutes. The car was ready early on a Friday, and was a great start to my weekend.
There was a mix up in scheduling so they were not expecting me when I arrived for a service appointment. They took ownership of the issue and made it so I (the customer) wasn't inconvenienced by it. It's easy to do a good job when everything goes right, but everything didn't go right, and they did a good job anyway.
Bay Area based, was so impressed with Kyle the sales person's knowledge of Volvo and specific car (V90 Cross Country) that came to LA vs buying locally. Kyle & his Sales Mgrs (Chris & Tony) went extra mile multiple times re delivery, accessories, expediting various things. They could not have been nicer, more knowledgeable & professional...plus a pleasure to do business. Highly recommended!!
Volvo of Mission Viejo has very competitive pricing and exceptional customer service. Their website is very transparent in showing the discount available for each vehicle. Tony Garcia was very honest, helpful and patient in showing us the cars in their lot and I never felt pressured during the negotiation process. Tyler LaVigne was very knowledgeable in showing us and explaining the different features of the vehicle. Finance provided all the info we need regarding the cars warranties, payment terms, etc. Jill Holder made a follow-up to make sure that there were no issues during and after the buying process. I HIGHLY RECOMMEND VOLVO OF MISSION VIEJO. The one and a half hour drive to their dealership was worth it .
by Richard Ravenstine from Mission Viejo, California
December 1, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
We purchased a new RAV4 and AutoNation did not treat us as a potential buyer but instead like we were a friend of the family. Everyone we dealt with during the process were friendly, helpful and extremely professional. This was the easiest car purchase we've ever done!
Everyone was truly helpful and pleasant. Walter was my salesman and he was wonderful. I never felt pressured to buy. I felt as though he truly wanted me to find a SUV I loved. He was extremely knowledgeable about the vehicle. Once I bought the XC90, Walter, took around 30-45 mins to walk me through all of the SUVs features. My last car wasn’t as technologically advanced, and Walter made sure I left the lot knowing how my car worked. Also, Wally, was so nice to finance the car with. He made the whole process a breeze. The GM had reserved a car for himself, and when he found out the dealership was out of the interior I wanted, he gave up his car for me. I highly recommend this dealership and Walter specifically.
From walking into its sales office to signing on a Volvo XC90 new car purchase agreement, we just spent 2 hours (including a 20-minute test driving), because the salesman Gharlib and Finance Jeff are very professional and warm. They explained and answered in such a precise way that we would really like to know and to ask. The experience would be perfect when the new Volvo building is completed soon.
Everyone on the Sales Team was exceptionally friendly and made me feel at home. I was in contact with Javier via email and text (which I preferred because I was at work) prior to coming to pick up my car and complete paperwork, he was quick to respond and was super helpful.
I was well taken care of by the staff from the moment I called in to inquire the status of the car I wanted until I left with my new car a few days later. When I arrived, my car was parked out front, cleaned and ready to drive away. I was walked through the process by knowledgeable staff, and was given a great educational breakdown of all the unique features of the vehicle.
My son was looking for a mustang and we contact Mike at SoCal Auto Motors. The cars they have are really clean, they provide a Carfax on the car and service is excellent. I bought my son a 2007 Ford Mustang GT with really low miles. These guys are great and very helpful. I will recommend them to friends and family.
Living in Temecula and working in Long Beach wasn't always an easy commute. I had a prius but wanted a taste of something different. I decided to buy a diesel and more specifically a VW. Selective had a wide variatey of choices. I purchased a sportswagon TDI and Mario assisted me every step of the way. Now commuting is more enjoyable with a different expereiecne and away from that prius stereotype. I am still averaging crazy mpgs! Thanks guys!
I would like to thank Sherman Sims for all of his help with the purchase of our new Cayenne. He made the purchase process painless. He was attentive and knowledgeable. Our car was in transit on a ship, Sherman Sims sent us a link so we could track its arrival. I have purchased several cars in the past and this was the best car buying experience ever.
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