I was so blown away by the Wilson Grace, who contacted me after I purchased my new X4.
I honestly enjoyed the hour he spent with me going over my car. He was patient and understanding and he made me very comfortable with all the new features.
I have never had such a pleasant experience in all my years owning a new car.
Thanks for having such a helpful person especially after the deal is done.
I do not make it a habit to give reviews but I feel compelled to share my experience at Bridegwater Volvo. My salesman Dominick is one of the nicest people I have come across in my life. An absolute pleasure from start to finish. Extremely personable and knowledgeable with tremendous people skills. Dominick made the sometimes tedious task of choosing and negotiating the purchase of a car enjoyable and satisfying. He is a gem of a man and the world would be a better place if there was more of him around. He must have told me a 1/2 dozen times how honored he would be to earn my business and the truth is I feel honored to have met him. As an aside, Steve made the paperwork painless, the staff was extremely pleasant and I fell in love with the car.
Dominic DeFalco has been my sales rep since I bought my first volvo 10 years ago. Volvo should build their training program around him as he always puts the customer first. Yes, I know the trick is to sell, sell, sell and while Dominic may take more time with his customers , I have no doubt his customer loyalty is higher than any other sale person there. Both he and Steve who handled my contract, were wonderful to work with....down to earth and transparent. While I love the product, it's not always the product that seals the deal, it's the CX.
Dominick, Steve and Jevon were amazing! I picked up my new XC40 and discovered that a feature I thought I was getting was not in the car. I called up Dominick and he immediately promised me he would take care of this. Within an hour he called me back and had another car located that not only had everything I wanted in it but more. I went back to the dealership the next day and had another new car ready for me that was even better than the first. Dominick is the consummate professional! A sales person couldn't care more about your happiness! I never like paper work but Steve made the whole process painless (twice). Jevon knows the technical side of the car like the back of his hand and was able to explain (twice) everything in a way that was easy to absorb. Absolutely, the ONLY place to go for your new car!
Dan and Steve were fantastic to deal with as a first time buyer. They both had a balanced sales approach, were genuinely interested in my experience and working within my budget, and were able to work with me on a great Volvo at a great price. Overall a very positive experience!
Had a great experience purchasing my 2019 XC60 from Dominick at Volvo Bridgewater. You can tell Dominick cares about providing great customer service, he's extremely professional, and he goes out of his way to make sure you get the best deal you can on your purchase. And I even got flowers the day I picked up my car! It's sometimes intimidating going into a dealership as a female and he made the process stress free! I highly recommend Bridgewater Volvo and I highly recommend working with Dominick if you purchase a vehicle!
We have bought and leased many Volvo???s over the past 25 years, and because of moving, have experienced several Volvo dealers. Bridgewater Volvo is by far the most professional, knowledgeable and accommodating dealership for sales and service. It???s professionals aim to create an easy and informative experience, offering the best opportunities for our changing needs. If you want to drive a Volvo - which we would highly recommend for safety and ease and yet luxury driving - this your dealership! And ask for John Maxton!
Dominick was professional and made our buying experience stress free. He even gave my wife flowers the day we picked up the vehicle! I would recommend Dominick and this dealership to friends and family in the future. We love our XC60!
This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
I cannot express how professional and helpful Patrick Beauford was in the initial presentation of the car and also on some follow up questions I had. Pat Masone was also very professional in his discussion of the finances and Craig Melquist was very helpful with some of the questions I had. Overall the relaxed and highly professional and low key approach was a major factor in my decision to go with the Volvo.
We leased a S60 from Patrick and it was a great experience the moment he took the call. Excellent price, patience and knowledge. Would recommend him to anybody looking for a Volvo. He even had the car delivered to our home.
I've been a loyal Volvo owner for over twenty years. The office admin & sales personnel that I interacted with (Todd Garno - sales) made my purchasing decision an easy one. They were outstanding & I was extremely pleased with the value of my 2012 Volvo S60. However, an unexpected problem did come up three weeks after my purchase. One of the cells in my car battery went bad making it impossible to start the car by simply turning on the ignition. Instead I needed several jump starts over the course of several days to start the car. When I brought the car in to to Prestige Volvo (the dealership) to have this issue rectified, Todd (my salesman) interceded on my behalf to ensure that I received a new battery at no cost even though the was no extended warranty coverage for the battery. This service was certainly appreciated!
Working with Ronnie at Prestige Volvo was a pleasure. Such a nice guy and he took a good care of me, Liroy and Pily.and I never felt pressure to do anything. I love Volvo and my experiences at the dealer always confirm to me why. Thanks to everyone involved. You all made us feel great without the whole process.
If you need a new Volvo look no further than Tina Bilokin at Prestige Volvo. She is everything you want a salesperson to be. She is smart, polite, patient, knowledgeable, and responsive. She answered all my questions and helped me make a decision that is best for my family.
This is my 3rd NEW vehicle and 1 for my mother. Always friendly sales and service. Service is close and convenient. Always friendly and helpful service.
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