Just purchased an XC60 from Jaffarian Volvo and couldn???t be happier with the sales experience. I was never rushed or pressured to buy and the sales representative, Narek, did an outstanding job answering my questions and fitting me with a vehicle that met both my needs and financial restrictions. I would definitely purchase another Volvo from Jaffarian.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
Service department was very attentive and handled my concern in a very expedient manner. The service manager was very good about communicating options and the waiting area was very comfortable with nice amenities.
Always a great experience at 128 Volvo/Saab. Special thanks to Dave Patti, Service Manager, and his entire team. They have kept my 2010 V70 R-Design in great shape. 175K miles and still going strong thanks to them!!
I had a smooth and simple experience purchasing a car for my son with Steve from the online cars department. We never felt pressured or rushed. No one hovered over us which we experienced at a number of other larger dealerships.
I brought my car in to have a bulb replaced. The bulb was replaced at no charge on the spot, but the service advisor noticed that the socket had some charring on it and that it should be replaced too. It was late on a Friday afternoon and that work needed to be scheduled for another day. Due to my schedule, I could not bring the car back until Tuesday. The service advisor took it upon himself to type and then give me a printout with my appointment scheduled to show the police if the bulb were to blow out again and I were to be pulled over by the police before my Tuesday appointment. The service advisor was very proactive and I appreciate that.
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