I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
No pressure process, Ritchie responded to my inquiries very fast and professional. Good value on the car with fair trade in assessment and clear with answering my questions. Title transfer and financing process was as painless and fast as possible, would definitely shop here again.
I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
Saludos. I just want to thank Herman for his excellent customer service and support during the process of purchasing my first Audi. Based on this experience and excellent customer service I hope to continue our future business venture. Muchas gracias Hernan.. mi A6 esta vacanisimo...
Working with Hernan was a terrific experience. He set the proper expectations, helped me in any way he could, and did not oversell the product. His confidence in his product transferred into my whole buying experience.
Hans and Jeremy were amazing to work with and very flexible. They let me take the truck to get looked over by my mechanic, clearly secure in the truck they were putting on the lot. I would recommend them highly. Looking for a great truck look here first.
I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
I am used to Bobby Rahal's 5 star response and service. I got a wake up call today. While waiting to have my recently purchased Certified used Subaru Legacy serviced because it would not start, (after 32 days of ownership) I thought of how convenient their loaner service is, and how they sent a repairman to my house to replace a battery still under warranty. Faulkner also mixed up our SS #'s on the credit app. which I was reminded about again when we both got letters noting that our credit score has been affected by this error. As far as the repair, the battery terminal was corroded, and apparently a software update from rev A to rev D was required. I had a lot of faith in Subaru when we purchased this car last month, now I am worried every time I reach for the start button.
Worked with Chad and he was awesome. Treated us very well. I enjoyed working with this dealership. Felt very comfortable and never pressured. great experience. Would definitely do business with them again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
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