Used Volvo for Sale in Richmond, VA

Gillian is very professional and personable to deal with via email and over the phone. Cindy on the other hand came off very abrupt and if she didn???t listen/understand a thing from email/conversation; such as that I do not have my cell phone during the day and then getting daily text messages about giving her a call right back and / or coming by the dealership for appointment (in very first email explained I lived 140 miles away. I was disappointed that the day I scheduled appointment the vehicle was still on lift and keys not immediately available for test drive as I was told all would be...since I called around 10 am, scheduled for 445pm and they knew drive was at least 2 1/2 hrs. Sales manager rude and arrogant throughout process, initially when Josh explained situation his excuse for not pulling keys was I???ve been too busy; then, at close of deal he obviously knew I???ve driven a long way so just quickly and condescendingly shot down any discussion of negotiations. I understand you???re policies but if you advertise guaranteed price match and then when I mentioned Lustine Jeep he just undermined their practices and mentioned a lot of fine print with their offers. I assure you if I had dealt with him any time earlier in the process I would have shopped somewhere else. In this case the only other dealer with a manual Rubicon Recon in the SE was Lustine and he knew it was late on Saturday (never would have made it before close) and I wanted to get back home. Honestly I???m typically great with names but wanted to forget his as soon as I learned it. All my years of supervisory roles and management assure me this man is quick to assume credit for other???s hard work and throw others under the bus to steer attention away from himself. Josh on the other hand is truly one of a kind. He treated myself, and a family friend both professionally and courteously. He was willing to do whatever was necessary to make us go away with a mostly positive experience. I truly appreciate his knowledge and expertise with the vehicle and his dedication and patience. Even though it was 8 pm by the time we finished with paperwork, he made us feel like there was no one he would rather be with (except maybe his daughter...but that???s admirable) and acted like there was no other place he would rather be. Good luck to him, expect he will keep customers coming back to you.

My Volvo S90 has many odd electrical faults, heads up display, when getting close to a vehicle in front with cruise control on some times the white car in heads up display disappears and also it as cancelled. The problems started with my car doors unlocking, the windows opening, and the boot lid open. Some times when I use my indicators to turn left the car slows. The radio cuts off. and many more faults. This car is still under warranty . And help would be great full

This Volvo wagon is a good looking car, every were I go, people wants to see the car inside. It runs beautiful on the roads of Puerto Rico. I was looking at other Volvo autos at the dealership, but I saw the wagon and make the purchase. The only issue was the price, I paid a premium for buying in PR, $85,000.00 dollars.

This car was a big surprise. When most people think of Volvo they tend to think of a sleepy boring unenthusiastic drive. This was anything but that. While there is a plethora of intuitive safety features as there is on any car from this brand, This is not the Volvo from yesteryear. The engine provides a real punch, sporty leather seats and an engaging 'S' mode make for a great drive. While being so technologically advanced, it does take a significant amount of time to get used to the interior of the car and accommodate yourself with the infotainment system. Even the Dash display requires maneuvering through electronic menus just to pull up your odometer. The S60 requires Premium fuel and when you add on the T5 package on top of the Inscription trim you will be paying a sizable gas bill. The Volvo lacks no attention to craftsmanship even on the most seemingly minute of details such as the windshield washer fluid and angles of the jets ensuring full coverage of the glass. An entertaining car while still assuming Volvos classy understated manner.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I love this car but when I bought a pre-owned and certified Volvo I soon had trouble with the retractable top. Specifically, when I brought the top back up, it automatically brings the too back up, followed by the windows. One window didn’t fully go up all the way. I have since taken it to a volve dealer who supposedly had fixed it. Now I am having the same issue again less than a year later. I don’t drive this convertible very much, so it isn’t a matter of the top being ’worn-out’. At least that is how I saw it on only a 4 year car.

This was my first experience using CarLotz. Used them to sell 2 vehicles; one outright sale and the other on consignment. I could not have been more please with the excellence of service and the outcomes on both vehicle transactions. Additionally, the staff were professional and competent in their trade. I highly recommend CarLotz to potential sellers and buyers of used vehicles.

Volvo is the most reliable, safest car we have ever owned. Our experience with the dealership was great. Only thing we need to get used to is the power down at stop signs.

every one extremely helpful and pleasant. Without question, pence kia has the greatest customer lounge I've ever countered (I'm 87) Free coffee and snacks,a dozen really comfy easy chairs, large TV, three tables with some 80-100 magazines with few duplicates. Also very fast shop service. Keep up the good work.

This car was designed for people with back and neck issues. Totally comfortable and offers lots of control for sitting and driving long distances. I love the stereo and sound system. Touch controls right at my fingertips makes this car super easy to use. It makes driving a delight. The smooth lines of the exterior are sleek and elegant. What a beautiful vehicle!

I made an appointment to have my car looked at (Allen Tire) because I noticed that my car had started to vibrate while driving. I did hit something in the road at night a week earlier. I took off my wheels only to find that my front left wheel was dented in the inside. So I order another wheel, had it installed a few days later only to realize that the problem had not been rectified...thus I went Allen Tire. They informed me that I needed to replace my Guibo (drive shaft coupler), which would cost more than 675.00 parts and labor. Since I perfere to BMW to perform repairs, I made an appointment the next day. After checking in with my service tech... I went and waited in the lounge for a period of time. The tech came out and then asked why do I want to change this part, I went on to explain the the problem and that I was told that this part was broken by (Allen Tire). The tech stated that he didn’t think that the part in question was damaged at all. He suggested that I needed after market wheel rings! I could have wasted time out of my life and 600.00 if the technician had not been honest. I did go purchase the parts that was suggested, spent only 21.75...problem fixed! Thanks Matt, for your integrity!

The interior is so well thought out. It is a small car in size, but you wouldn't know it in the cabin. Very spacious with tons of storage.

Let me start by saying I fell in love with my car via internet search. The only downfall was Hyman Bros Auto was 600 miles away from me in Southern Indiana. I was a little apprehensive at first to make a purchase like this with that kind of distance involved. After reading the outstanding reviews I decided to call and inquire about the Green Mustang that had melted my heart. Vernon James was the sales associate I spoke with on the phone that provided me much needed information about the dealership as well as the car. This was a man I felt very comfortable with immediately and felt a sense of trust from our conversation that if the car wasn't an A+ it wouldn't be on their lot. Less than a week later me and hubby made the drive to Midlothian and I can say that was one of the best road trips I've ever. I was offered the option of having the car shipped but hubby and I are road trip people so the drive was exhilarating. This was the most exciting purchases I've ever made in my life, and I like that we have a story attached to our new found ownership. The guys at the dealership are truly fantastic. I hope my review helps anyone else who may have seen their dream car on Hyman Bros website from a great distance and decide to take this chance like we did. A big shoutout to VERNON JAMES!. 😁 Upon leaving the dealership my final words were, you will see me again in a few years. I really meant this. Excellent vehicles, excellent staff and excellent prices.

Combines the best of both worlds: utility and speed. When I set out to buy a new car I was torn between two options, either get a reliable, practical but boring hauler, or get an exciting and fun handling sports car. Well when I drove the XC60 R-design I found both. The car is uber utilitarian with ample trunk space that fits my bike, fold down flat rear seats that allow me to sleep in the back, huge sunroof, very comfortable seats, AWD etc. But this thing flies, thanks to the tuned 325hp engine that pumps out 355 ft of torque. What does that mean? That means the car sprints off the line like a sports coupe with you being pressed into the seats. Low end torque gives you the ability to accelerate fast from a stand still or at slow speeds. Overtaking cars on the highway or merging from ramps is a breeze. Just put your foot down and watch everyone disappear in the rear view mirror.

I stopped by Peasons Honda to take a look at the new Civic Hatchback. Several staff took the time to check on me and offer their help. However, one of the Salesman, I believe his name was Ajani, went above and beyond to explain the new Honda Civic, its uniqueness, space, quality, fuel efficiency and potential resale value. He answered all my questions. I was just browsing for fuel efficient options, but, Mr. Kingslow was so supportive and professional, I almost bought a new civic. In other words, I was very impressed. As a result, I will tell all my friends and government colleagues to go see Ajani Kingslow, as he knows the cars well and can work with them to get the best deal on a Honda product.

lots of room for a 6'5 guy and the interior is well appointed and very comfortable. smooth ride with enough power to gets out of its own way and has great gas mileage to boot

In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork for the sale via email and courier service. The shipping fee was minimal ($300) when compared to $700+ I paid for a BMW Z3 shipment from California last year. The shipping trip from Virginia to my city, Bremerton, WA took 5 days. The car was in excellent condition and is a hoot/pleasure to drive...great car! I want go give kudos to the sales agent I dealt with who goes by "RC" (I don't know what the 'R' stands for, but his email tells me his last name is Cassady). RC was very helpful and responsive, especially when it came to compensation for a damaged cover for the car's navigation display. The cover swivels open and shut to reveal or conceal the display

This car was a great third car for our nanny, who used it to transport our kids around town and for the occasional road trip. It was reliable, even stylish, and we always felt great that our kids were in a safe car.

My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. Now it was my turn to purchase a vehicle. My 45th birthday gift to myself. My search started about a month ago with Joseph Jackson. He was very patient and attentive to my needs. He listened to my wants and needs and found the perfect vehicle for me. I could not find a CX-5 that I liked in my price range and had begun looking for other vehicles. A week or so had gone by and he called me and asked me to come by and give him a chance. I did and so glad I did. He found the perfect CX-5 for me in my price range and color I wanted. That is commitment. You don't find that nowadays. I was not forgotten about becuase I did not purchase the other vehicles from him that I test drove. He kept me in mind and as soon as he saw one he thought would be to my liking, he reached out. Joe Jackson job well done! Thank you for being persistent, but not overbearing. You made my car shopping experience Fantabulous! I would like to add that everyone at the dealership was friendly and courteous. Kevin Johnson was extremely helpful too. He also helped me this a wonderful experience. Thank you all.

A sporty, fuel-efficient, comfortable, and luxurious crossover SUV. I've been a Volvo owner for life and have yet to drive another of their vehicles which so well meets our family's needs. Cannot recommend it enough.

I've drifted through the showroom many times when my wife's CX-5 was in for service. Never met a high pressure salesman. Yesterday Kenny Hicks sold me a 2018 CX-9 Signature edition. I'd been eyeing one for some time, and he took us on an extended test drive. Totally low key (and a real car guy). He didn't play around. He put a great offer on table and I took it. I couldn't be happier.

I just bought this car. Although it is larger than I was shopping for, it met all my requirements from a comfort, safety and low mileage (for a pre-owned vehicle).

I have leased Volvos for the past 10 years and like the fact that I have not had any of them give me problems or issues.

I added a S90 to my luxury taxi fleet, the base T5 Momentum is plenty to accelerate into the highway and I average 28mpg, my customers seem to enjoy the quiet ride and plenty of leg room, if music is preferred mine has the B&W upgrade stereo that is super fantastic. The car is almost crash proof with all the tech. I am enjoying it and looking forward to adding a 2018 when they reach the used price point that works for my situation.

Love this car. Love the seats- they hug you. Love the drive. Beautiful classic styling. Simple dash controls. Responsive steering. Navigation easy to use. Nice sound system.

Roomy, drives great, and beautiful interior and exterior. The front seat warmers are excellent. the sound system and navigation system is to die for.

No need to consider other cars, the S60 is amazing. Safe, stylish, comfortable, technologically advanced, powerful....

2017 Volvo S60 T5 AWD - This car is fantastic, it is a rock star, it is fantastic in the snow. It is hands down the most comfortable seats in any car I've ever owned. Overall the car meets my needs, but it's also a sexy looking car. It drive's well, has plenty of power, and more than enough space to pack the family up with all of our gear for a long ski weekend away. It was a toss up between this car and the usual AWD German options, we made the right choice.

Plenty of rear legroom. Timeless styling for the exterior. Functional and classy interior with little distractions.

Best of all cars I have ever had. Named her "Midnight Rider". Grandchild is crazy over it, loves riding in it and the sunroof 🙂