With out getting into too much detail, I simply wanted to acknowledge Scott who runs the service department. I was having an issue with a CD player I had bought the year before and was initially told I needed to buy a new one. Scott jumped in and was able to get the CD player fixed for much less than my original option of buying a new one. This act of kindness and dedication to his customers was very much appreciated by me. Having an employee who looks out for the customer and cares about their experience is a huge asset. Thank you Scott.
The sales staff here were really great to talk and work with while buying my new truck. As well the financing agent on location was clear in explaining everything and was able to answer all my questions.
I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. Working with Ruth Ham and Dan Smith was flawless and fun! Ruth even had a giant red bow on the car for my birthday!! Brandon did an amazing job at helping me understand all of the bells and whistles of my car without it being tedious. Treat yourself and go!
I recently traded in my 2012 4Runner and purchased a 2018 Lexus GX from Lexus of Akron-Canton. They were my first and only trip to a dealer in looking at new cars. I worked with Ruth Ham and she was excellent to work with - very knowledgeable and professional from start to finish. She worked hard with me to get me the vehicle and price I was looking for. When I picked up the vehicle, Ruth took great detail to go through all of its features. I highly recommend contacting Ruth about a new Lexus or any used vehicles they may have in stock.
My experience with Akron-Canton can be described as absolutely no pressure, pleasant and satisfactory. Jeremy, Shelley and Bruno were great in creating welcome and warm atmosphere where the whole process of buying a car felt as simple and pleasant as getting together with old friends for a cup of coffee and good conversation. The whole dealership team did a great job presenting the car and made me feel as a part of Lexus family. Something to look forward to when you need a new or another car. Thank you very much.
Zachary Bodo was a great salesman, if he didn't know the answer to any of my questions he would make sure he got me an answer, vey professional, easy to work with. He treated me as if he had known me for years . And a shout out To Terri Jones for going the extra mile as well. Thank you so much and will definitely recommend buying a vehicle from your team
I recently purchased a vehicle from Ruth at Lexus of Akron-Canton, which is 75 minutes from my hometown, and was amazed at how smoothly the purchase went. I even contacted her several days later with a question and she responded immediately and answered my questions within minutes of my call. I would drive any distance to buy my next vehicle from Ruth. Definitely a 5 star dealership. Thank you for everything!
Nice people and they not out to scam you and thats rare very rare. They are very up front and gimmicks or game running and they let you decide what you want to do instead of just trying to get paid if they sell you a car.
I recently bought a pre-owned Jaguar from Steve Turner at Dave Towell Cadillac. From start to finish, the buying experience was smooth and seamless. Steve really went the extra mile throughout. I highly recommend the dealership in general and talking with Steve in particular.
Called to see if we had a recall on our Cobalt,they confirmed there was,had to wait a couple days for parts,so we made appointment, dropped car off and work was done in the time they said,a bit of extra work was needed to make it right and they took care of it and covered it too. Thank you Brother's Chevrolet
Was able to get what we wanted with no hassle. Owner was great in helping us get the best deal.
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