Purchase,service and customer service. A+ Perfect every time. Brent was amazing. Called with updates, able to secure a rental and was genuinely concerned. I highly recommend!
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
In 25 years of buying cars, this was the easiest, most pleasant transaction ever. We were coincidentally in Ohio only a few days after finding the car online, and had limited time. Robert agreed to meet us at 8am on Easter Sunday! The Audi A5 was exactly as pictured online, immaculate, and we drove it off the lot in less than an hour. We're from Florida, but we'll be calling Robert next time we are in the market for a car. Thank you!!
Love the interior of this car and how it drives
by Kirsten from Walnit creek, ca
January 13, 2019
Love the interior. Leather touches on the inside and chrome touches on the exterior. Handles gear for a SUV. I owed one before and glad I bought another one.
Had a great experience buying my first car thanks to Josh Merritt. He was excellent and made the process go smoothly. I love my new car, it’s a perfect fit for me.
i have had way to many problems with this car.
by brian N from fort worth texas
October 29, 2018
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
The best dealership ever. I love working with Clay. He is an amazing car salesman.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
This car is so much Fun to drive!
by Cycle craze from Valencia, CA
November 24, 2018
This car is great for the price you pay. It comes with all sorts of upgrades standard with the base price. I would recommend this car to everyone.
I recently purchased a vehicle from Jeff's. The experience was the best one I have ever had at a dealership. They were not pushy and I felt very comfortable. I will definately be buying all my vehicles to Jeff's and would highly recommend. Neko and Howard were wonderful! I could not have been mire pleased with the service I received!
The last great VW-HP sells cars, Torque wins races
by FLYNT TREG from Lewiston ME
November 24, 2018
I purchased this 2016 TDI LUX T-REG ’new’ with emissions update in September of ’18 after researching and looking for nearly a year. At nearly 22% off of the MSRP and with 1,000 miles on it, I’d say I got a deal. This is authentic VW engineering, including that unique and comforting ’thud’ you hear when the door closes. I am a brand junkie for VW, having previously owned a VR6 Passat and a VR6 CC. I veered off to a Volvo but am now ecstatically returned to my favorite driving machine. This thing is a tank, and while the horsepower may not seem as compelling compared to other vehicles, it is the torque that makes the huge and most important difference. As a friend said once, ’horsepower sells cars, torque wins races’.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
Love this Car!
by Ty’s Mom from Sebring, FL
December 5, 2018
If there was one thing i wasn’t sure about it was the black wheels instead of fancier chrome ones. It handles great and has enough pick up to pass cars. It came with turbo engine. Good gas mileage also. Mine came with blue tooth installed and sound is better than a lot of blue tooths in other friends cars.
Easy and friendly buying process. Cooperative negotiation.
by Wahoo123 from DealerRater.com
November 6, 2018
Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
Courteous and respectful treatment by everyone we met with.
by Mingo74 from DealerRater.com
November 1, 2018
The whole process of leasing our fifth auto from Kempthorn was very competent. Each step in the process was thoroughly explained was virtually seamless. I highly recommended Kempthorn Motors to anyone considering leasing or purchasing.
My absolute dream car
by Judy beetle from Aurora, Colorado
December 4, 2018
I absolutely love this car it has been a dream of mine forever to own one I had a 2013 and I got into an accident and it was totaled and I never thought I would be able to replace it and somehow they were able to find me one and I am eternally grateful because I just love it
Over the years, I have had a 1999 Jetta, and loved how it was a useful, fun-loving, little tank. It was a gift for my sons/family to get to help them enjoy driving and have their first driving experiences each be through VW. It had character and was truly what was needed. For me, the purchase of my Beetle was worthwhile and the experience through Kempthorn was positive and family-like.
Love this SUV
by Monsoon from Georgia
October 29, 2018
It’s got all the value, beauty, dependabllity and power performance one can find in a much bigger SUV. I hate those mom cars but I wanted the comfort and reliability. The Tiguan is the best SUV I have owned.
Lazer, Ameer and Shawn were very kind and respectful. They helped us feel a part of their car buying family and even shared puppy pictures when we asked! These guys were very knowledgeable about the vehicles and helped us with a very low pressure buying experience with our new to us car.
Great car, fun to drive and excellent mpg
by Sab0710 from North Las Vegas
December 26, 2018
It is a great car. It's the TDI model so it's diesel which makes it excellent on mpg which is something like 45 mph on the highway. The Turbo gives it very nice HP with great acceleration when you need it, the SEL model also give this Jetta all the "bells and whistles" love the heated leather seats, dual climate control, back up camera, GPS, moon roof, etc all in all its a very nice car the only Con would the engine is a little louder than id like but really not a problem at all, it is a diesel so the engine sounds like micro semi truck engine .
We have had top notch & personalized service with every purchase. We are able to take our time & find the exact model & packages to suit our needs. We never felt pushed or rushed to take what was immediately available.
I just bought it and am very happy:)
by Erhart18 from Chanhassen
December 28, 2018
It is the TDI 6-speed manual and it is sweet. Luxurious and high quality features combined with the features of a sports car. VW makes the smoothest manual transitions in the world.
I have been leasing and purchasing cars from Kempthorn's since 1992. Your sales staff are always helpful, kind, experienced and knowledgeable each time I visit. Thank you for all you and your staff do for your customers and the Stark County Community!
by cyrys from Grand Junction
December 19, 2018
purchased the vehicle for a more efficient means of transportation. The creature comforts are moderate, but it is made up for with the gas mileage. With the 2L Diesel model, i easily averaged 59mpg over the colorado mountain highways. On flat roads, this could be easily into the low 60s.
I had a wonderful buying experience at Kempthorn auto. My sales associate Bob Novak was excellent! He was very patient with me and was able to get exactly what I wanted in my new car! Once it arrived on the lot Bob spent several hours going through everything on the car and explaining all the technology! Bob made sure I was completely happy before I drove off in my new car and also offered his assistance at any time if I needed help with anything in the future. The financing was quick and easy ! Overall I would definitely recommend Kempthorn if looking for a new car!
Love my Jetta
by Mark S. from York, PA
December 30, 2018
This car is just the right size and suits my needs. My commute to work places 500 miles a week on my car. The diesel engine gives me great gas mileage. It's interior is comfortable and I don't feel like I'm in a tin can.
Wonderful people that are exceedingly helpful Ruth Franz is a real asset Who does a complete and thorough job with a smile on her face at all times. She explains things in detail concisely and leaves no stone unturned. I feel very comfortable referring new customers to her. Overall she does a Brilliant job!
Great acceleration, quiet ride, glued to the road
by Fred Flintstone from Portsmouth NH
December 21, 2018
Good leg room, tight turning, stylish look, 32 mpg on highway, fits my long skis in back , my mechanic loves the car, peppy acceleration.
I wanted to buy my first luxury sedan I was originally looking at a4s c300s and 3 series as those cars that I see on the road the most often then I came across the CC it has enough power as the others you can also tune it to have more the reliability was much better than its competitors and the interior and quality is no slouch either. I absolutely love this car and couldn’t be happier for my first car.
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