Auto Traders International LTD

Had a great experience with Both salesmen. They kept the building open late twice for me so I could come look at and buy the car. Nobody was remotely pushy and they were very friendly. Their inventory speaks for itself. They seem to only put very clean cars on their lot.

My Contract with Fresno Auto Traders Started on about 09/23/2017 . I made a down payment of 4000 and my monthly payments were $250 The Auto dealer I was told to resign a new contract with the business. 03/01/2018 I made a monthly payment with the business And signed the contract over again because he claimed there was some error. Fresno Auto traders started my payment history over again as if I had only originally paid the down payment excluding the 6 months I had paid on the vehicle. on 06/01/2018 the primary signer Darrell Miller took in a partial payment of $140.00 and the dealer agreed that the late payment was fine. The incomplete payment was later resolved on 06/25/2018 in the amount of $238.00 an additional $250 for the following month ahead. The payments were all caught up. At the time of my unfortunate delay in payments, I made the mistake of telling the car dealer that I might just come in around 07/15-07/30 to pay off the remaining balance which I continuously asked for which he could never tell me what I actually owed until he repossessed my vehicle on 07/27/2018 He told me at first that my total amount owed when speaking to him by phone that owed $4700 I told him there was no way that I could still owe that much for the 13-year-old car I was financing which is a 2005 Volkswagen Jetta 2.5l He hung up in my face. Then I called him again and I told him that I and the primary signer had done some figures with eliminating the interest charges. As he promised that would be deducted from the total amount due. we told him we still owed $2,700 he disagreed and stated that we needed to bring in $3,969 to get the car back. I went in the next day and paid the $3969 for the possession of the vehicle at the final meeting I asked the dealer if he would report my purchase to the credit bureaus he "Yeah sure guess how much it costs me to be able to report $7 dollars a month or year I can't remember. I said " Oh that's great" Then he asks me " Hey do you want me to lie on the report and say that you paid less so It won't affect your SSI benefits". I replied no thank you leave it the same it's fine/' I just really worked really hard to complete my auto loan and I believe I deserve to have my purchase reported he insured me that it would get reported. I have submitted complaints with the BBB and the California Department about the matter no one has solved the issue. My main focus from all of the disappointing event that is associated with this situation was for my payments to be reported by the business to the credit bureau. Fresno auto traders have answered my request stating they do not report any auto loans that are based on in-house financing. I was lied to by the business and overcharged by $1159

Great dealership, Staff was extremely friendly, kept in contact with me with full details about what I needed to drive the car off the lot throughout the two weeks it took to purchase. Didn't feel pressured into buying any warranties or the vehicle itself. Great dealership, will probably visit again in the near years. 10/10 great experience

We recently purchased a 2008 Pontiac G6 from this dealer. The car was exactly as described on the website. Since we live 2 hours away, we called to ask additional questions and let them know when we would arrive to take a look at it. When we got there, the car was meticulously clean and ready to go. Joe let our entire family out on our own for a test drive. When we returned, we questioned the loudness of the car. Although the service dept was closed, Joe arranged for a mechanic to take a look at the car. He showed us what the problem was and how it could be corrected. Since my husband is mechanically inclined, we made an offer on the car and completed the repairs ourselves. They gave us a very fair price. We completed the paperwork in no time and drove off with our "new" car. We are very pleased with the car and our experience at the dealership. When we are ready for another vehicle, I would certainly call Joe again!

We did not ultimately buy nor visit onsite to this dealer, however as a compliment, we appreciated the call back and answers to our questions of the desired model. For their exhibited professionalism; we would recommend this dealer to others. We did not visit as we found a like car for our desired needs closer to home.

In May 2014, we purchased a Volvo XC90 (2005) from Auto Trader's Int'l with no warranty. After a test drive, we asked specific questions about the repairs they had done and if the AWD was working. The salesman verbally guaranteed that everything was functioning fine. After owning the vehicle for a month, we had it serviced at our local garage, who informed us that the AWD was not working and would need to be repaired, which resulted in an $1800 bill. Auto Trader's Int'l paid this repair bill in full. We appreciate it when a dealer stands behind their word and their vehicle.

I got a 06 hyundai Tiburon from this dealer. To be honest I'm in love with the car. It has the power and speed I was looking for. Also there's no problems with the car. The prices are great. Next time I get a car again this is the place I'm going to. Thank you for everything. Arron Yerger,

I have been very happy with my new car. Even after buying my car they have been great at answering questions and helping me out. I will go back to them in the future.

Choosing, test driving and buying a car was a great experience at this dealership. They will be our dealership for all future vehicle needs! What fabulous customer service-how refreshing!

they just dis a great job. i am very happy and satisfied with my purchase.