Bunch of xxxxxxxx, Scott , John, Tyrone Terrell, Raymond . Never return calls, lack of communication and arrogance . Waste of time to deal with bunch... of fools.
ERIC PENA WAS REALLY HELPFUL AND UNDERSTANDING, FROM BEGINNING TO END. WE LOVED OUR EXPERIENCE, BUYING OUR NEW FAMILY VEHICLE. ON SAT,9 2019. ME AND MY... WIFE ARE BLESSED TO SAY THAT WE HAVE CHOSEN THE BEST DEALERSHIP. WELCOMING AND FRIENDLY ATMOSPHERE. I WILL DEFINITELY RECOMMEND ERIC PENA SO NICE AND FRIENDLY AND ALSO BILINGUAL.
When purchasing a used vehicle from this dealership make sure they have both sets of programmable keys. After all the paperwork was final and I was ready... to leave the salesman hands me one key. Apparently if it's not in the "we owe/you owe" part of the contract they will not cover the cost to have another key programed. So, I paid 300 bucks at a toyota dealership to have one made. I've purchased 3 vehicles at Atzenhoffer in the past 18 years...I will not be back.
Great experience as always. Very good at completing the work in a timely manner
Clean and prompt service...the recall was taken care of quickly...the assistants were courteous and easy to talk to...they made me comfortable...the coffee... is fantastic!
I described the problem I experienced with both heated seats in my Silverado. Liz set me up with an appointment and took care of the malfunctions. They... gave me a shuttle home on both my visits. There were no problems and I was treated courteous with respect. The service here is always outstanding. The service techs are very dependable.
The customer service was great really helpful a guy name jeff was really nice
I have a 2009 Cadillac DTS. Had a red oily leak. Took it in they said the steering gear was leaking and had to be replaced. They replaced it, drove it... home and it still leaks just as bad as before I took it in. Either they did not replace it or something else is wrong ( cost me $1656.46 ). I an going to find out what is wrong and someone is going to pay. Bad maintenance !
As always, service was handled quickly and professionally.
Avoid this place at all cost!! Very unreliable and unprofessional. You will get things done faster if you drive to Houston!!!