Atzenhoffer Chevrolet

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
21 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 10, 2019

    ERIC PENA WAS REALLY HELPFUL AND UNDERSTANDING, FROM BEGINNING TO END. WE LOVED OUR EXPERIENCE, BUYING OUR NEW FAMILY VEHICLE. ON SAT,9 2019. ME AND MY... WIFE ARE BLESSED TO SAY THAT WE HAVE CHOSEN THE BEST DEALERSHIP. WELCOMING AND FRIENDLY ATMOSPHERE. I WILL DEFINITELY RECOMMEND ERIC PENA SO NICE AND FRIENDLY AND ALSO BILINGUAL.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 10, 2018

    When purchasing a used vehicle from this dealership make sure they have both sets of programmable keys. After all the paperwork was final and I was ready... to leave the salesman hands me one key. Apparently if it's not in the "we owe/you owe" part of the contract they will not cover the cost to have another key programed. So, I paid 300 bucks at a toyota dealership to have one made. I've purchased 3 vehicles at Atzenhoffer in the past 18 years...I will not be back.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2018

    Great experience as always. Very good at completing the work in a timely manner

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2018

    Clean and prompt service...the recall was taken care of quickly...the assistants were courteous and easy to talk to...they made me comfortable...the coffee... is fantastic!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2018

    I described the problem I experienced with both heated seats in my Silverado. Liz set me up with an appointment and took care of the malfunctions. They... gave me a shuttle home on both my visits. There were no problems and I was treated courteous with respect. The service here is always outstanding. The service techs are very dependable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2017

    The customer service was great really helpful a guy name jeff was really nice

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 26, 2017

    I have a 2009 Cadillac DTS. Had a red oily leak. Took it in they said the steering gear was leaking and had to be replaced. They replaced it, drove it... home and it still leaks just as bad as before I took it in. Either they did not replace it or something else is wrong ( cost me $1656.46 ). I an going to find out what is wrong and someone is going to pay. Bad maintenance !

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 3, 2017

    As always, service was handled quickly and professionally.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 8, 2016

    Avoid this place at all cost!! Very unreliable and unprofessional. You will get things done faster if you drive to Houston!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    April 20, 2015

    Beautiful facility. But the best part is how easy they are to deal with. Atzenhoffer has saved us more than once with basic repairs while we are on the... road. Today is one of those days. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank your for taking the time to review our service department It helps us better serve you in the future thanks

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