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I have been a customer of Crandall Ford, Park City, Utah since 1985. I have purchased five Ford Thunderbird, LX Sports models over that period includi...ng the current, which has 319,000 trouble-free miles. That is because the Service Manager, Blaine Ercanbrack - who has been in the service department of Crandall Ford for 38 years - and his team of experienced service-writers and Ford factory-trained mechanics, are very precise in following all of the Ford factory recommended service - in the owner's manual for the first 120,000 miles - and, far beyond. Robert Crandall is the General Manager and he has been wonderful and very helpful to deal with over the years in the purchase of each of our Thunderbirds. Robert has a staff of sales personnel for both new and previously owned Ford vehicles... cars, SUV's and trucks of all sizes.
Came in to get service on my 2015 Escape which I bought from Crandall’s three years ago. As always, had great customer service!! Decided to explore a ...trade for a new 2018 model. Decided to buy a new one. Great price, great service from Joey Wright and the owner, Robert Crandall. I have been working with this great team for over 30 years. I recommend them without reservation!! Rick, Park City/Salt Lake City Resident
We brought our car in for an oil leak only to find out there were many more problems than we knew of. The replacement parts were going to be more than... our 12 year old car was worth. We had been thinking about getting a "gently" used car and this was the perfect opportunity. They had exactly what we wanted at a very fair price. Our salesman was so helpful and the buying process was simple with no sales pressure what so ever. We were out of the dealership with our beautiful new car in less than an hour. They have a customer for life! Thank you Crandall Ford!
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