Elmhurst BMW

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Elmhurst BMW Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2020

BMW cars are designed and engineered for responsive performance; our site has been created to bring the same high qualit

...

y and intuitive performance to your online experience. You can shop for new or used BMWs, browse our inventory of other quality used cars, request a test drive, schedule service, order BMW accessories and more - all from the convenience of your computer. Of course, choosing your new BMW might not be that simple - that's why Elmhurst BMW is centrally located in the western Chicago suburb of Elmhurst.

"The Luxury Leader!"

Service

Oil, Filter Change

$89.99 and up*

Car Wash

Complimentary

Brake Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
310 lifetime reviews.

Read reviews that mention:

  • 1.0 out of 5
    September 12, 2020

    The buying process was fine. The vehicle itself we are finding out was not. We have had it into a local Buick dealer 10 times for repairs since we purchased... from Elmhurst. It has an unaligned good, missing screwed were found ounce taken apart, the windshield leaks and is aftermarket which non of this we were aware of when purchasing. The list goes on and on. For a 1 year old vehicle we should not have this many issues. We asked them to help with the cost it the repairs and they were not willing. Thankfully we have a wonderful Buick dealer in Green Bay that is willing to help since BMW Elmhurst is not. I would NOT buy a vehicle from them. Completely shady and unwilling to help when issues arise.

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    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Carrie - I'm sorry to see this feedback as I understand how frustrating car issues can be. I also apologize that there wasn't more we could do to assi...st here. I'm disappointed that this cost us your business, but I do appreciate your feedback. If you would like to share anything further I'm available to take your call. Thank you, Irv Shenderovsky - General Manager - 630-833-7945 ext 3302

  • 5.0 out of 5
    March 17, 2019

    I have purchased two CPO vehicles from Elmhurst and plan to go back for years. I went out of my way, as I don’t live near Chicago, to buy from them again.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for choosing Elmhurst BMW for purchasing 2 vehicles! We're glad our team was able to help you find exactly what you were searching for. We hope... you're having a nice time driving your vehicles!

  • January 30, 2018

    I dealt with Josh H and Josh D on my purchase. Both were polite and helpful, we did negotiate a little and was a smooth process. Overall a great buyer... experience. I would recommend them.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Josh, Thanks for sharing your 5-star car buying experience with us! We're excited about your seamless experience and we appreciate your recommendat...ion. Thank you for choosing Elmhurst BMW! -Irv Shenderovsky, ishender@eagbmwjag.com or 630-833-7945

  • 1.0 out of 5
    February 28, 2019

    I brought my truck in for one single reason/ fault which I was told is covered by the extended warranty, prior to bringing the car in my car was perfectly... fine with no single issue other than the fuel pump that it's wires burnt and could have easily set the whole car on fire, but guess what how can we make you not pay anything let's break something else and face you with it and charge you over $800 and that's what happened. I did end up paying over $800 for their fault to go pick up my car with burning wires odor all over, where does this odor come from, I brought in my car with one clear single issue covered by warranty got it out with more issues than brought in. Shame!!! I am not letting this go away, I will report to the BBB and their headquarter in Germany.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for considering Elmhurst BMW. We provided you options to improve your vehicle’s operation condition, however the repairs required are not co...vered by your warranty. Unfortunately, your vehicle has normal wear and tear that presented itself while we were fixing a different issue. We tried to provide a seamless as possible visit and hope you’ll consider working with us to completely reach a resolution.

  • 1.0 out of 5
    February 5, 2019

    Fraudster..!!! They tried to cheat me with a pre-owned vehicle by promising that the vehicle had a clean title with zero accident and no damage. At first... they shared me a auto check sheet with clean title. Later while signing the deal, I found out that the document which they had shared me was a corrected one. These guys would go to any extreme to earn money. So guys, please think twice before dealing with them. I am sharing you my personal experience and I even have a valid proof for that. This franchisee is shame to BMW. They should not risk BMW's reputation for just 13k. Do not spend your hard earned money on any vehicle from this franchisee.

    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    June 22, 2018

    A Dealer that only wants your $...beware of their "Pre Delivery Inspections "...they love to charge for services they don't deliver...beware!! Stay away... from this Dealer

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2018

    Searched their website for the car with desired specs and found a great match. Deal/ negotiations were straight forward and prompt. Took the car for... a short test drive and then home for family review. Good people to deal with.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2018

    We were searching for a BMW X1 for some time and found the best deal in Elmhurst BMW. The car was loaded with options and priced lower than Chicago area... BMW dealers. The sales manager Anthony was very patient answering all our questions and with the test drive. The sales process was very smooth and General Manager Irv checked if everything was fine with the car few days after the purchase. The car itself is a great buy and giving excellent mileage. I would definitely recommend buying BMW from Elmhurst BMW.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Arnab! We're pleased that you enjoyed your car buying experience at Elmhurst BMW! We appreciate the excellent compliments on your visit with us and... we hope you're loving your new vehicle! Thank you for your business!-Irv Shenderovsky, General Manager, ishender@eagbmwjag.com or call (630) 833-7945

  • 5.0 out of 5
    December 6, 2017

    BMW x5m serviced and maintenenced multiple times here, never returned for the same problem twice. Staff very friendly. They have helped facilitate several... warranty and recalled issues on top of the primary repair. Honestly, couldn't say anything about facility because eveytime I have a loaner waiting for me, so never need to sit down inside, I'm sure it's nice though.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ralph- Thanks for your great words for your service experience with us! We're glad to see your excellent compliments! Irv Shenderovsky, General Ma...nager, ishender@eagbmwjag.com

  • 5.0 out of 5
    December 1, 2017

    Joe was very friendly, informative, helpful and professional with finding and completing my purchase of my Lincoln MKC. I would highly recommend him to... my closest friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brooke- We're glad to see your 5 star experience with us! Thank you for the compliments for Joe! Thanks for considering us when you were in the mar...ket for a new vehicle. -Irv Shenderovsky, ishender@eagbmwjag.com (630) 833-7945

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