Elmhurst BMW

Inventory

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    BMW Certified
    2020 BMW X5
    15,127 mi.
    $56,900
    CPO Warrantied

Reviews

4.6
(524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Good service and friendly atmosphere!

Good service and friendly atmosphere! Accurate description of the service! Tech advisor very well informed and knowledgeable! Very quiet place to work while you wait!

Consumer response

Good service!

Dealer response

This is exactly the kind of feedback we strive for at Elmhurst BMW! Thanks for supporting us with a fantastic review, Julio!

5.0

Anthony Whitlock was superb in assisting with the vehicle

Anthony Whitlock was superb in assisting with the vehicle i purchased. Bringing family next purchases. Everything about the car was excellent, Anthony was with every step of the process, including the final setup of the BMW Genius vehicle programing.

Dealer response

Thank you for the great review, Albert! We are so glad to hear that Anthony delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Elmhurst BMW!

5.0

Joe Svoboda is the best salesman I’ve had the pleasure

Joe Svoboda is the best salesman I’ve had the pleasure of meeting and working with! He made my entire lease / purchase process a delightful experience. He ability to listen to the customer needs and deliver with professionalism is above and beyond. Thank you Joe!

Dealer response

Thank you for your five-star review for Joe and the Elmhurst BMW team! We are happy to hear that he left a great impression and made your experience seamless. Congrats on the new ride!

5.0

Elmhurst BMW is a great dealership to purchase and

Elmhurst BMW is a great dealership to purchase and service your car!! I highly recommend them!!

Dealer response

Thank you, Val, for the 5-star review of Elmhurst BMW! We look forward to seeing you again!

5.0

I had a wonderful experience at Elmhurst BMW, they had

I had a wonderful experience at Elmhurst BMW, they had the car I wanted with an amazing sales rep Glen. Total time to drive away with the car was just over two hours.

Dealer response

Thank you for the great review! We are thrilled to hear that you had a successful experience working with Glen and the Elmhurst BMW team. Drive safely, and we hope to see you back!

5.0

Great professional service Very helpful in choosing my

Great professional service Very helpful in choosing my car. Very knowledgeable and detail oriented. Michael Banach was my adviser and person who helped me and really recommend him

Dealer response

What a wonderful review! We are thrilled that Michael provided five-star service and helped you get into the right vehicle for you. Thank you from all of us at Elmhurst BMW!

5.0

Professionalism and efficiency, the two words that come

Professionalism and efficiency, the two words that come to mind when I think about my experience with Elmhurst BMW. My first BMW experience couldn’t have been better!!

Dealer response

Thank you for the five stars! Hearing that you had such a successful purchase experience working with the Elmhurst BMW team made our day. Drive safely, and we hope to see you back again down the road!

1.0

BUYERS BEWARE

Buyers beware! I just bought a Cadillac xt5 from this dealership. Not 2 days later the service engine light came on! I’ve had this car for 3 months & so far I’ve replaced a shifter, a thermostat & now I have to have the engine replaced! This dealership KNEW this car was a lemon and didn’t care! The salesman Glen just wanted a quick sale! Told me absolutely NOTHING about the vehicle before I purchased it! When I knew something was wrong, never returned my calls! I’m disgusted & warn anyone stay away!

Dealer response

We always strive to do what's best for our customers, and I'm so sorry if we left you with the impression that we're willing to mislead our guests as that is not the case. I'm disappointed to hear about the issues with your vehicle and know how frustrating it can be to encounter unexpected costs. Would you mind giving me a call at 4630-833-7945 ext 3302 so I can address your concerns directly and see if there is anything I can do to help? I look forward to working towards a solution. Thank you, Irv Shenderovsky - General Manager

5.0

Anthony is amazing!

Anthony is amazing! He made my first BMW experience great. Literally the most pleasant car shopping experience I ever had. I would highly recommend stopping in to shop with him.

Dealer response

We are thrilled that you had such a positive experience with Anthony and our team! Thank you for trusting Elmhurst BMW with your business and for recommending our work to others. Safe travels in your new car!

5.0

Very smooth new sales, buying and lease return process.

Very smooth new sales, buying and lease return process. Has been most reasonable in terms of lease returns - they are very customer friendly and are focused on cultivating long term relationships.

Dealer response

We care a great deal about our guests and their satisfaction, and we'll always do all we can to make your automotive care simple. Thank you for sharing how positive your Elmhurst BMW experience was, and we look forward to working with you more as the miles add up!

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