Kemna Auto Center

4.9
(32 reviews)

Reviews

4.9
(32 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

The employees do good work, are easy to work with and it...

The employees do good work, are easy to work with and it is convenient for us. Keep up the good work.

5.0

Did an awesome job, everything was done quickly, looks...

Did an awesome job, everything was done quickly, looks awesome and the replaced part works great.

5.0

This is a wonderful place to shop for vehicles! Sherry...

This is a wonderful place to shop for vehicles! Sherry was kind and patient in helping me get my new vehicle. Seth went above and beyond to help me get better financing compared to my local bank! And Sean is just a stallion of a salesman with a great attitude and brings a feeling of ease to the car buying process. I would definitely recommend going out of your way to shop here!

4.8

Had a small issue that has been resolved although it took...

Had a small issue that has been resolved although it took a while to do so, it has been resolved. The process of buy the new GMC was great and without any issues

Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to management directly so that we can speak directly, we’d love to address your concerns in detail.

5.0

We have purchased several vehicles from Kemna and Kevin...

We have purchased several vehicles from Kemna and Kevin has been our salesperson for most of those. Kevin listened carefully to our vehicle requests and was knowledgeable and informative about the vehicles available. Following the sale, Kevin was extremely patient in assisting to set up the computer aspects of the car and offered follow-up to any questions or concerns that we have. We are very pleased with the customer service we receive at Kemna Auto.

5.0

This dealership was super helpful. We found the perfect...

This dealership was super helpful. We found the perfect vehicle for our family. The guy that helped me through the whole process was very informative, super nice, and all around the best salesman I've met! The entire staff was super great with my small children running around. Will be back when it's time for a new vehicle!

5.0

This dealership has the best staff I've ever done...

This dealership has the best staff I've ever done business with. They are helpful, caring, and are always looking out for the customer. They are a community focused business and I really appreciate that about them!!

4.8

i found the experience to be enjoyable and comfortable....

i found the experience to be enjoyable and comfortable. everyone was very nice and not pushy i was given the information i needed and wanted

5.0

Very pleased.

I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.

4.6

Service Is Great!

I had bought my 2013 Silverado down in Algona back in 2013 (My mom and dad had purchased their new car in 2010 at the Kemna dealership in Fort Dodge, IA and they had a great experience with them). Since then, I have moved back to southern Minnesota and live about 2 hours from Algona. Even though there are other GM dealerships around my town here in Minnesota, I still like going back to Kemna's in Algona. Why you ask that I drive 2 hours for service, plain and simple, the service at Kemna's is just plain great. They have always answered my questions, fair with me and most of all take care of me. I can't ask for anything else!

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