Reviews
Write a reviewthe best
from start to finish they were very easy to work with. salesman was quick to answer questions and explained the process well. service department was fast and friendly.
the best
from start to finish they were very easy to work with. salesman was quick to answer questions and explained the process well. service department was fast and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anna, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kemna Auto Center Algona.
My 95 year old dad needed a car.
My 95 year old dad needed a car. The staff was very kind from the time we entered the building till we left. Brought cars closer to the building for him to veiw. Dad commented to my siblings how they were so helpful. Thank you all!!
My 95 year old dad needed a car.
My 95 year old dad needed a car. The staff was very kind from the time we entered the building till we left. Brought cars closer to the building for him to veiw. Dad commented to my siblings how they were so helpful. Thank you all!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The employees do good work, are easy to work with and it...
The employees do good work, are easy to work with and it is convenient for us. Keep up the good work.
The employees do good work, are easy to work with and it...
The employees do good work, are easy to work with and it is convenient for us. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Did an awesome job, everything was done quickly, looks...
Did an awesome job, everything was done quickly, looks awesome and the replaced part works great.
Did an awesome job, everything was done quickly, looks...
Did an awesome job, everything was done quickly, looks awesome and the replaced part works great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is a wonderful place to shop for vehicles! Sherry...
This is a wonderful place to shop for vehicles! Sherry was kind and patient in helping me get my new vehicle. Seth went above and beyond to help me get better financing compared to my local bank! And Sean is just a stallion of a salesman with a great attitude and brings a feeling of ease to the car buying process. I would definitely recommend going out of your way to shop here!
This is a wonderful place to shop for vehicles! Sherry...
This is a wonderful place to shop for vehicles! Sherry was kind and patient in helping me get my new vehicle. Seth went above and beyond to help me get better financing compared to my local bank! And Sean is just a stallion of a salesman with a great attitude and brings a feeling of ease to the car buying process. I would definitely recommend going out of your way to shop here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a small issue that has been resolved although it took...
Had a small issue that has been resolved although it took a while to do so, it has been resolved. The process of buy the new GMC was great and without any issues
Had a small issue that has been resolved although it took...
Had a small issue that has been resolved although it took a while to do so, it has been resolved. The process of buy the new GMC was great and without any issues
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to management directly so that we can speak directly, we’d love to address your concerns in detail.
We have purchased several vehicles from Kemna and Kevin...
We have purchased several vehicles from Kemna and Kevin has been our salesperson for most of those. Kevin listened carefully to our vehicle requests and was knowledgeable and informative about the vehicles available. Following the sale, Kevin was extremely patient in assisting to set up the computer aspects of the car and offered follow-up to any questions or concerns that we have. We are very pleased with the customer service we receive at Kemna Auto.
We have purchased several vehicles from Kemna and Kevin...
We have purchased several vehicles from Kemna and Kevin has been our salesperson for most of those. Kevin listened carefully to our vehicle requests and was knowledgeable and informative about the vehicles available. Following the sale, Kevin was extremely patient in assisting to set up the computer aspects of the car and offered follow-up to any questions or concerns that we have. We are very pleased with the customer service we receive at Kemna Auto.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership was super helpful. We found the perfect...
This dealership was super helpful. We found the perfect vehicle for our family. The guy that helped me through the whole process was very informative, super nice, and all around the best salesman I've met! The entire staff was super great with my small children running around. Will be back when it's time for a new vehicle!
This dealership was super helpful. We found the perfect...
This dealership was super helpful. We found the perfect vehicle for our family. The guy that helped me through the whole process was very informative, super nice, and all around the best salesman I've met! The entire staff was super great with my small children running around. Will be back when it's time for a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership has the best staff I've ever done...
This dealership has the best staff I've ever done business with. They are helpful, caring, and are always looking out for the customer. They are a community focused business and I really appreciate that about them!!
This dealership has the best staff I've ever done...
This dealership has the best staff I've ever done business with. They are helpful, caring, and are always looking out for the customer. They are a community focused business and I really appreciate that about them!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
i found the experience to be enjoyable and comfortable....
i found the experience to be enjoyable and comfortable. everyone was very nice and not pushy i was given the information i needed and wanted
i found the experience to be enjoyable and comfortable....
i found the experience to be enjoyable and comfortable. everyone was very nice and not pushy i was given the information i needed and wanted
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
