Towne Auto Brokers

3.2 out of 5 3.2

Reviews

3.2 out of 5 3.2
55 lifetime reviews.

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  • 1.0 out of 5
    March 6, 2021

    I bought a car here in mid Nov, early December after only 500 miles the transmission had problems. they would not even look at it till Jan 20th, they had... it for 1 month and said they had fixed it. by the time I got home it was worse than when I dropped it off. they will NOT answer their phones, emails or communicate at all. so after having the car for 4 months worth of payments and not being able to drive it I had to get rid of it. ( I had already put new tires and a battery in it, ect) so I'm upside down on a different car but at least it runs and the new dealership is reputable. do your homework peeps!!!!! these folks have no care about their customers only the $$$$$

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 14, 2020

    Horrible they took my money $4756.31 and kept car left me with nothing do not shop for car there they are horrible just like having your life savings ripped... from you

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • May 19, 2015

    Worked with Sean. He went above and beyond to make my out of town buying experience as smooth as possible. The dealership is very easy to work with excellent... prices. I highly recommend buying your next used car here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 19, 2020

    I was looking for a in-exspensive car they advertised on craigslist went to test drive it and it was a real piece of junkard trash

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 13, 2020

    DO NOT BUY FROM TOWNE AUTO BROKERS! On 03/20/2020 I purchased a 2015 Ford Explorer Sport. It hasn’t even been 30 days and I’ve had nothing but issues... with this vehicle, I’ve taken this vehicle back twice to be “fixed” only to have more issues occur. (Small issue, When purchased it was never disclosed that the sunroof doesn’t work. The listing I have printed clearly states that there is a sunroof. But dishonest, and shady) The biggest issue is the suspension issues That have been “fixed” even multiple times now but some how each time end up much worse. The wheel shakes, it’s has a terrible grinding and clanking noise when the wheels are turning. The mechanic Tony told us it was a bushing, and easy fix. I’ve had to take this vehicle to Virginia Beach (almost and hour away so that’s 2 hours of drive time made on 2 of my vehicles) and drop it off, pretty much every weekend since we bought it. The communication between this company is laughable, We have been dealing with Eddy, according to him “his boss” AMINE would be contacting us personally. We have not received a call, text or even an email, to express concern or how to move forward with these issues. Amine has done all of that he can to run around and avoid contacting us to fix this issue, his only concern is to get over on his warranty. This has been the ABSOLUTE WORST buying experience, I’ve ever had. Not only have the multiple trips to the lot been inconveniencing, but the issue was never made a priority and still haven’t been fixed. This vehicle was purchased to transport my family of five. The safety of the customer doesn’t matter to this business. The “Simple” repairs would take all day, and still haven’t been fixed. I’ve never felt so cheated out of my money. This place is a one giant scam, their vehicles and costumer service is Garbage. When buying a used vehicle from a used car lot there are gonna be things expected maybe some cosmetic issues, scratches, dents, worn seat, worn carpet, but the over all vehicle should be safe to drive. This vehicle is in safe.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    February 18, 2020

    Purchased a 2011 BMW 750I with approx 110,000 miles. I drove 155 miles to buy and paid cash $11500!!! Trans stuck in 2nd gear driven less than 3000 miles.... Owner is upset I wrote a bad review and won't help repair!!! Don't buy here!! Had to file with Va Consumer Affairs

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    January 25, 2020

    Awful liars do not go and give them all your money for any of their shinny junk! You will be regretting it immediately!!!! My daughter trusted “Tim” he... was happy to take all her money and make promises to fix what needed to be fixed and still has her truck a week later! Not fixed!!!! We had to put almost $900 into it the first week! Then the service lite came on needs cadi conveyer give them 400 to fix we’ll never got done!!!! We call and call they act like we are bothering them then we say we are coming to get it since my daughter has been without a car to school and work they said “do whatever you wanna do” xxxxxxx how about say sorry for all the trouble etc!! Should had went to a reputable dealer not non caring side of road dealer who has no care for my daughter and take all her money!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    December 30, 2019

    Beware I've purchased a lemon and nobody wants to help the police were called in the process of everything I NEED TO SPEAK TO A SUPERVISOR

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    August 18, 2019

    Test drove 2012 truck .Was not safe to be on the road .Lucky to make it back. Manager acted like it was a joke. RUN !

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    9 people out of 9 found this review helpful. Did you?
  • 1.0 out of 5
    April 4, 2019

    What a horrific experience I had purchasing a used vehicle from Towne Auto Brokers. They knowingly sold me a car with a bad transmission and refuse to... make it right. On top of that, they promised my vehicle would pass inspection and not even 2 weeks after purchase, I was told it would cost me close to $1000 for my car to pass inspection. Towne Auto Brokers also refused to make this right without it costing me. Do yourself a favor and stay FAR AWAY from these lying con artists! I've informed the BBB, in hopes they'll get shut down.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    12 people out of 12 found this review helpful. Did you?
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