Velde Ford

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
64 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 10, 2019

    Horrible dealership!! Horrible lying salesman...typical. I would never ever ever refer someone to this crappy excuse for a car lot. Screwed us over and... they knew it as soon as we looked at the piece of crap we ended up buying from them. Pushed for us to buy and we were dumb enough to believe their lies. I have a big ford driving family and I’ll make sure I tell everyone I know not to go here as I’ve already been doing. Nobody I’ve talked to can believe how screwed over we were. Have a big yard ornament escape that needs a whole new motor. Haven’t been able to drive it one day since buying it! DON’T WASTE YOUR MONEY HERE!! BUYER BEWARE!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 8, 2019

    My first visit to Velde Pekin il. Just needed help programming a new remote start fob. Was hoping it would be complimentary. Perhaps a service to hopefully... develop a relationship and secure a future purchase possibility. Charged me nearly $70. Won't be going back.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2017

    Steve Yerbie took care of my husband and I and was very considerate and went above and beyond to help us!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2017

    Rich Walker was my salesman and he truly went above and beyond to get me into a new (to me) car as mine was getting worn down!! Very nice dealership! Very... nice people who just want to help you and to help get you what you are looking for in a vehicle!! I love my new car!! Will NEVER go to any other dealer!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 2, 2016

    I recently helped my son buy a truck from Velde Ford in Pekin Illinois. I talked to Vern in sales before my 4 1/2 hour drive to look at the used F-150.... When I arrived, they had the truck ready so I could personally inspect it. Very polite staff. Well worth the drive. Thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 22, 2016

    I've been doing business at Velde Ford for years and have always had excellent service, quality parts, and fantastic vehicles. The sales and service staff... are knowledgeable, courteous, and go out of their way to accommodate customers. Chris Cochran was fantastic to deal with- I will be recommending Velde Ford to our colleges, friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 19, 2016

    I am very pleased and satisfied with the customer service and repairs that my truck received.I would like to personally Thank Luke Hudson Service Manager... as well as my Sales Specialist Mike Closen Thank you guys for a pleasant experience. Helen B.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2.0 out of 5
    April 6, 2016

    Will never deal with them again. bought a mercury cougar for stepson. Overheated so they did replace thermostat but failed to mention bad head gasket.... Wanted us to trade for another car that needed work and was $1200 more.then they tell us we can't make payments

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2014

    Our experience at Velde was extremely pleasant. I have purchased many cars over the years and this was one of the best experiences I have had. Mike Brenkman... was very easy to work with and has the experience and knowledge to help you through the process. We were treated fairly and I will definately be back to see Mike the next time we are in the market for a new vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 13, 2014

    Was looking for a nice affordable SUV and had a great experience with Jeff Witherspoon. He was friendly and very knowledgeable. He also helped me get a... great deal. Bought a wonderful vehicle from him and would recommend him and Velde Ford to any one.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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