Nelson Auto Center

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
934 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    January 18, 2021

    This was a great dealer to buy a vehicle. Very helpful salesmen , and the vehicle selection was amazing there was several nice vehicles. I would defiantly... go back to this dealer for new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and b...eyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Scott Tietz, General Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

  • 1.0 out of 5
    January 9, 2021

    If you want to buy a new truck and then get jerked around this is the place for you. Don't waste your time with these high schoolers. Zero stars.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Russell, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I wou...ld like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Scott Tietz, General Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

  • October 18, 2017

    They made the buying process easy all around. Dwayne Murudas was a spectacular salesman.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    9 people out of 9 found this review helpful. Did you?
    Dealer Response

    Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Dwayne. Please let us know if we... can do anything further to help. Regards, Alex Nelson, General Manager; alex@nelsonauto.center; 218-998-8878

  • 5.0 out of 5
    January 6, 2021

    Went to Nelson Auto to take a test drive on a 2021 Ram Laramie, Jim Boid had it parked out front, clean and ready for a test drive. Jim did a great job... laying out my options and was able to work out a deal. Jim helped sign up uconnect on my phone so that was all ready to go. Drove away with my new Ram! thanks!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an aweso...me car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Nelson Auto Center! Sincerely, Scott Tietz, General Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

  • 5.0 out of 5
    December 29, 2020

    Just signed my lease agreement with Nelson Auto Center and give many thanks to Trevor for "steering" me in the right direction with a 2020 Ford Explorer.... I appreciate his honesty and all the background work he completed to make me a very satisfied customer.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Scott Tietz, General Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

  • 5.0 out of 5
    December 21, 2020

    I had a very nice conversation over the phone with Jim he was very helpful and when I went in to test drive the vehicle he was very knowledgeable and worked... very hard to find everything I was looking for.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite y...ou to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Scott Tietz, General Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

  • 5.0 out of 5
    December 21, 2020

    Just had a new tonneau cover installed on my truck. Nick the accessories Manager made this process very easy! So your the man Nick and thanks again Nelson... GMC. Greg

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Scott Tietz, Genera...l Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

  • 5.0 out of 5
    December 16, 2020

    Bought a new GMC truck from Nelson GMC today and it was very pleasant experience! They found me the truck I was looking for and were very professional.... Thank Arron M. for your work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Greg, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an aweso...me car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Nelson Auto Center! Sincerely, Scott Tietz, General Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

  • 5.0 out of 5
    December 13, 2020

    It was good price good salesperson gave very good instructions

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Scott Tietz, Genera...l Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

  • 5.0 out of 5
    December 12, 2020

    Made buying a car very easy!!! Mark Morris was so easy to work with! I'd definitely buy my next vehicle from Nelson!! We got exactly what we wanted!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tanya, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awes...ome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Nelson Auto Center! Sincerely, Scott Tietz, General Manager, Nelson Auto Center. 218-998-8878. stietz@nelsonfergusfalls.com

View More Reviews