Fernando was great. Kept me informed on auto I was interested in and follow up was a one. Was updated on the car and it's service records etc.
I had a horrible experience here at the Toyota dealership. Armando the manager he is so rude and doesn’t help customers . I wouldn’t recommend this dealership... at all big mistake on buying a car here .
I recently had a bad car accident and my 2018 Kia Soul was totaled. I've always had good luck with Toyota cars and I made a phone call to Salinas Toyota.... Armando, the Internet Sales Manager, recommended for me to look into the 2018 RAV4, which is currently having a year-end sale. After researching a few dealerships in the area, it appears that Salinas Toyota has the most competitive pricing. Jazmin, their Internet Sales, further identified in the system a RAV4 that matches with my requirements that will be coming in the following week. I explained to the sales team that I have incurred body injuries from my accident and can only shop via emails and phone as I can't be out at the dealership for a long time. Jazmin was able to do all the pricing and communication via emails and phone, which really helped me a lot. After finalizing pricing, I made an appointment to go in the dealership and signed a purchase contract, the entire process only took less than 30 minutes. That was such a huge improvement compared to my prior car purchase experiences at other places where I would be grilled and tortured for hours to come to an agreement on pricing. Furthermore, after my vehicle arrived, I asked for a favor for them to deliver to a local shop so that they can install in-car cameras on the new car and they did. This would save me a trip since I was still driving a rental car at the time. Armando and Jazmin are the best. I will recommend Salinas Toyota to any buyer that wants the best pricing, best service, no-frills car buying experience.
I dread buying a car due to the long process of haggling over price and then the salesman or the finance officer trying to sell me something I don’t need.... I even once had a salesman keep my driver’s license. Thus I was pleasantly surprised at my experience at Salinas Toyota. I did price negotiation over the phone and was in and out in two hours. RB did not try to sell me anything I did not want or need. It was the best car buying experience I have had in 30 years. I would definitely buy another vehicle from RB.
Patrick quickly discerned the noise as a leaking water pump. He repaired the cracked belt and replaced the pump. Don, the service manager, was efficient... and gave me a good price. The dealer in Gilroy gave me a much larger estimate.
Great friendly service. Finished on time And they even washed my Tundra for me
Great service experience. Had my oil changed and car washed quickly and for cheaper than I thought.
I was truly impressed by the professionalism of the team at Salinas Toyota. Salinas Toyota made me feel comfortable shopping for a car - I cannot say that... for most dealerships! Thank you.