Toyota 101 Hours
Non-Commissioned Sales Staff<br />We've Changed The Way Toyotas Are Sold
"Internet Specials contact 888-232-5305"
Oil, Filter Change
Cabin Filter Replacement
Wheel Alignment (4WD)
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Good services and good deal for a used Honda Accord with low mileage.
We came here to buy a new car around Black Friday and got a new Corolla 2016. It was second time in this year when we got great service from Toyota 101... in Redwood City, CA. We absolutely loved the team! Galina Fedorova and Chris Suzuki are the best!!! They are really professionals! Very friendly and helpful. Toyota 101 itself is very nice and has a great selection! We loved the experience and recommend to everyone!!!
After a long search for a car for my daughter (her purchase, I was just there for support), we ended up at Toyota 101. We weren't hopeful, as we had... been to see several cars already, and had met up with many slimy, high-pressure sales people. We were, however, very pleasantly surprised at Toyota 101, as they had a car that she had looked at previously elsewhere, but had given up on (she was actually looking at another car they had there). David was super-helpful and made the whole transaction seamless and stress-free, which was quite an accomplishment since my daughter was a nervous wreck over the whole car search. The car was priced lower than we had seen elsewhere, and was in better shape than one we had seen the day before at a different dealership. They worked with us on my daughters financing, which was through her bank, but hadn't quite finished up. We were both extremely happy with their service, their quality, and their attitude. The dealership office isn't beautiful to look at, and the staff have a pretty informal air about them, but it is truly a no-pressure sales office, with good prices and a really good vibe. When my husband and I are ready to purchase a car for ourselves, which may be sooner rather than later, this dealership will be our first stop. Really much better than the other dealerships we'd visited in the previous 2 weeks.
I and my family went to Toyota 101 in Redwood City to help me get a realistic perspective on getting a new car. I didn't think I would be going home with... a new RAV4. Chris Suzuki and Galina Fedorova made my car buying experience a true pleasure, thank you guys! Had the best car buying experience here. Great team!
Arnel was very kind in helping me find a new car after getting into an accident. He was patient and courteus to my wife and kids. Very knowledgebale about... the different cars and helped get me in and out in a timely manner for a busy weekend! make sure you ask for him!
Call and set an appointment for a test drive. Came in and spoke with Omar, test drove, one price, and signed contract all within 1 hour and 45 minutes!... Great customer service and he honored everything that was agreed upon. Highly recommend this dealership. 30 minutes drive from Dublin. Don't be discouraged by their older facility because they have a huge selection to choose from making our shopping much easier, and their entire staff was super friendly. We had a great and pleasant experience dealing with Omar.
Just bought a new car and I love it! I was shopping around for a few days but didn't really connect with any dealerships in my area. For instance, the... dealership I usually get my car serviced at made us wait like 20 minutes to even get a salesmen to talk to us. We were tossed around and even though it would be my car, the salesman wanted my husband to test drive the car on the freeway. At another San Jose dealership we were on the lot of 10 minutes eyeing a group of salesmen with no customers and nobody acknowledged us. Anyways my husband hashed out a deal at Toyota 101 and made an appointment for us to pick up the vehicle. I know we had a lot of people helping us but I cant name them all. My husbands review elaborates more. Arnel is a super star! Literally before even entering the dealership he had his hand out and greeted us by our names. In the salesroom there's free beverage and coffee machines. Arnel sat us down in his cubicle and made our deal happen. He got us a real good deal for our trade in and explained everything to us. Basically he made my transaction his priority at the time and that's all I ask for. Its a stressful time and a big decision. I'm glad we shopped around and found Toyota 101. They went above and beyond my expectations. Thank you
Internet manage called me back right away. gave me a great deal. i went there and closed the deal right away.
I can't write about the buying experience since I never had one. I contacted this dealer through a job-sponsored web site. I had one email from someone... that acknowledged my information but they never sent me anything else or respond to additional emails that I sent. All I can say is that they lost a sale.
Beware of this dealership. Their sales person Jimmy gave me a price quote on the phone. I called him 2nd time before driving to this location to confirm... the price quote. When I got there, I was told Jimmy is busy and another sales person helped me with test drive and application. When we are down to numbers, he quoted me $1000 more than what Jimmy quoted. When I asked for Jimmy, I was told he left. That's when I realized this dealership is playing their classic game of quoting low to get customers into the dealership and later quote high. I asked for the dealership manager and he said he does not know why Jimmy quoted the price but he can't honor the price I was quoted. He was speaking as thought he does not have any responsibility and not even apologetic. Overall I wasted 2 - 3 hours in this dealership. Very disappointed. Finally I ended up buying in Stockton Toyota who were fantastic in terms of customer service and keeping their word.