[{"id":657214,"firstName":"Paulie","lastName":"M","titleText":"Sales manager","emailTxt":"Paulie@pennautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":111881,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1238544000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":618837,"firstName":"Jake","lastName":"Fowler","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Jake@starautomall512.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/111881/employees/4dd0d1ae22b9.jpg","drDealerId":111881,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":610443,"firstName":"Sahiba","lastName":"Bhatnagar","titleText":"Admin","emailTxt":"sbhatnag16@gmail.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":111881,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":657217,"firstName":"Tim","lastName":"Denver","titleText":"Sales Consultant","emailTxt":"Tim.denver0207@gmail.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":111881,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":662812,"firstName":"Doug","lastName":"Ervin","titleText":"GM","emailTxt":"doug@pennautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":111881,"industryStartDtUtc":"694224000","certifiedEmployee":false,"deptDscrp":"Management"}]

Penn Auto Group

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

Penn Auto Group Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2013

OUR PRICES:WE haggle over the vehicle price for you at the Auction, so YOU don`t have to when you get here. We also want

...

to sell as many cars as possible and we`re willing to settle for a lower profit on each transaction. OUR CARS:WE put each vehicle through a rigorous 125 pt inspection and they come with FREE Lifetime PA SAFETY & EMISSIONS inspections. OUR STAFF: You can expect a no pressure experience with our polite, professional sales staff. They`re focused on getting you out fast with a great deal on a great car. OUR SERVICES: It`s easy for our credit challenged customers. We work with dozens of lenders to get a 99% approval rate!

"YOU WON'T BE DISSAPOINTED!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
855 lifetime reviews. Includes reviews of Penn Auto Group from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2020

    Recently purchased a Nissan Versa from this dealership. I recommend Paulie to anyone looking to buy a car from there. He was very helpful/accommodating....

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    Congratulations on your new vehicle! We are so glad that Paulie had the opportunity to work with you, and that our team could make this a top-notch ex...perience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

  • 5.0 out of 5
    October 15, 2020

    I was wonderfully surprised at how easy and hassle free the car buying processes was with them! They even found me a better car then I was hoping for!

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly a...ppreciated. Congratulations on your new car! All of us at Penn Auto Group are glad to have you as a customer.


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

  • January 5, 2018

    My service was excellent from the moment I walked in the door. Miguel Brigantti my sales person was very kind and did everything he can to let take the... vehicle I wanted home. The prices are decent for the quality of cars they have.

    5.0 out of 5
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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much a good review.

  • 5.0 out of 5
    October 10, 2020

    Paulie made my sale simple and quick. Everyone here seems really nice. They all made sure I understood all of my paperwork and chose the perfect car. I've... started sending all of my friends here to buy their next car. Thanks again Paulie! For the car, the laughs, and the heads up on the referral bonus!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    Thank you, Angelica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pe...nn Auto Group.


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

    Jake Fowler

    Sales Consultant

    (4.3) 12 reviews

    Tim Denver

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 7, 2020

    Paulie made my car experience awesome and as fast as possible. He made sure I didn't leave without a car! Thank you to everyone who helped!

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    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    Thank you, Caitlin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pauli...e met your expectations. Thank you again for choosing Penn Auto Group, we look forward to having you as one of our valued customers for many more years to come!


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

    Jake Fowler

    Sales Consultant

    (4.3) 12 reviews

    Tim Denver

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 17, 2020

    The dealership is very welcoming and real with its customers. From the beginning they walked me though all my options and even went to another dealer they... were associated with to help me get a side by side comparison of the two cars I was thinking about getting since they didn't have one at their particular lot. They walked me though every step and helped put it in laymen terms. I would highly recommend this place to anyone looking for a decent and reliable car.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    Dylan, We are very happy to hear that Jake and Paulie provided you with such a positive experience! We sincerely value your business and look forward ...to your next visit.


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

    Jake Fowler

    Sales Consultant

    (4.3) 12 reviews

  • 5.0 out of 5
    September 17, 2020

    Extremely welcoming, knowledgeable, accommodating and friendly. Offered water and very funny. Appreciated the amount of explaining they did because I'm... a first time buyer. 10/10 would recommend Paulie and Ish.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    Rachel, Here at Penn Auto Group, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they de...sire! We are glad to hear you enjoyed your experience working with Paulie and Ish, and it was a pleasure having you at the dealership. We appreciate your review!


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

    Sahiba Bhatnagar

    Admin

    (4.2) 6 reviews

  • 5.0 out of 5
    September 12, 2020

    Dealership made scouting, testing, and purchasing the vehicle as easy and as painless as could be. All staff were friendly and clearly explained everything... that was involved!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

    Jake Fowler

    Sales Consultant

    (4.3) 12 reviews

    Sahiba Bhatnagar

    Admin

    (4.2) 6 reviews

    Tim Denver

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 12, 2020

    I already knew what I wanted before I contacted the dealership. They helped me get into the vehicle without trying to talk me into something I couldn't... afford or didn't want. Great experience from the first contact with Angelica.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    Thank you so much for choosing Penn Auto Group! Congrats on your new purchase, and let us know if we can be of any more assistance!


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

    Jake Fowler

    Sales Consultant

    (4.3) 12 reviews

    Sahiba Bhatnagar

    Admin

    (4.2) 6 reviews

    Tim Denver

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 5, 2020

    Great experience! Very reasonable pricing and great condition! The staff was very friendly and welcoming. Buying a used car from Penn Auto Group was a... great choice.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Auto Group

    It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunit...y to do business with you. Thanks for choosing Penn Auto Group!


    Worked with:
    Paulie M

    Sales manager

    (5.0) 9 reviews

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