[{"id":576274,"firstName":"Christopher","lastName":"Rucker","titleText":"Sales Consultant","emailTxt":"thisisrucka@gmail.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/104038/employees/e8e211537dd5.jpg","drDealerId":104038,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":395164,"personPtyId":31131094,"firstName":"Jay","lastName":"Villatoro","titleText":"Sales Director","emailTxt":"josuevillatoro89@gmail.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/104038/employees/b58b3e6c5cf7.jpg","drDealerId":104038,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560839,"personPtyId":54135805,"firstName":"Fred","lastName":"Odeh","titleText":"Sales Manager","emailTxt":"fo.dallasdirect@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":104038,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":457955,"personPtyId":34399446,"firstName":"Hadi","lastName":"Bayatneh","titleText":"Manager","emailTxt":"dallasautosdirect@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":104038,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":393018,"personPtyId":33965666,"firstName":"Brooke","lastName":"Champlin","titleText":"Cars.com","emailTxt":"bchamplin@dmnmedia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":104038,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":609549,"firstName":"Kaity","lastName":"Schiele","titleText":"Customer Relationship Manger","shortBioText":"I am the office manager at Dallas Auto Direct and the first face you will see upon entering our beautiful facility. Cars of all shapes and sizes have always been a passion of mine and I love helping ensure that our customers find the right car fit for them. I was born & raised in Dallas, attend school at UNT, and enjoy traveling and exploring whenever I get the opportunity. I am here for any of your needs, whether it be scheduling a time to bring your car in to be serviced, or setting up a time for you to come in and test drive one of our 200 vehicles. Never hesitate to give me a call with any of your questions or concerns and thank you for your inquiry here at Dallas Auto Direct.","emailTxt":"Schielekaity@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/104038/employees/a4f4163f4b95.jpg","drDealerId":104038,"dealerEmpStartDtUtc":"1564617600","certifiedEmployee":false,"deptDscrp":"Sales"}]

Dallas Autos Direct

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Dallas Autos Direct Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2013

We are a full service dealership. We offer Sales and Service for all makes and models. You can own any vehicle on our we

...

bsite with affordable upkeep just by bringing it back in to our state of the art service center. We offer trade ins, warranties, and financing for all situations. Come see us today and drive away in that car you never knew you could afford.

"Discount pricing available to public! Delivery available nationwide! Trade-ins accepted!"

Reviews

4.7 out of 5 4.7
306 lifetime reviews. Includes reviews of Dallas Autos Direct from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 14, 2019

    Monday October 14th 2019 Found a Lexus on their website we wanted. Called and got info about the vehicle on Friday told them we'd be there Saturday to... test drive vehicle with intentions of purchasing it. Saturday we drive 2 hours to the dealership to find not only are we unable to test drive the car because it wont stay started but the vehicle has lots of hail damage that wasn't showed in their pictures of the vehicle on their website. The vehicle wasnt worth their asking price with all the hail damage. They claimed car needed new battery (which was a 5 month old battery). They also said they would get a new battery. We offered a new $ amount due to the hail damage they excepted. We scheduled to pick up the car that following Monday and we received a message that someone recently put a deposit on the vehicle when we were already scheduled to go purchase the vehicle. I called and talked to the people at the dealership as to how can they do that when we've been in contact with them and they knew we were going to be there that day. After the dude was rude to me refusing me to speak to someone higher then him. He finally said it was a mistake that someone put a deposit on another vehicle not the one i wanted. Then proceeded to tell me the vehicle i want is as is because they lowered the price. The price was only supposed to lowered because of the hail dents. Well come to find out the car needs timing change replaced, water pump, and has a alternator issue or wiring problem. Sun roof on vehicle doesn't function. I would not recommend this dealership to anyone with the experience i have had with them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Christopher Rucker

    Sales Consultant

    (4.7) 16 reviews

  • 1.0 out of 5
    August 25, 2019

    They said they would repair and replace the issues we discovered after purchase. We dropped the car off for two days. But they did not do anything. This... is truly the only issues to some extent. The misleading and lies are to be expected. It may be ignorant of me to expect them to fulfill promises after the purchase, but it was more ignorant of them to have my wife drop off her car for two days only to pick it up in the same condition.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?

    Worked with:
    Christopher Rucker

    Sales Consultant

    (4.7) 16 reviews

  • July 4, 2019

    Bought my Infiniti from Dallas Autos Direct and the process was fast and easy. The finance manager was also great to work with and Cesar was pleasant.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Adrienne for the positive feedback, let us know if we can assist you any further.

  • 5.0 out of 5
    August 4, 2019

    Found the exact car I was looking for in good condition and at a reasonable price. Best Experience with a car dealership that Ive had

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Rucker

    Sales Consultant

    (4.7) 16 reviews

  • 5.0 out of 5
    July 5, 2019

    Chris was awesome. My daughter was buying her first car on her own, and he was helpful, respectful, and not pushy. I would highly recommend Chris.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Rucker

    Sales Consultant

    (4.7) 16 reviews

  • 5.0 out of 5
    July 3, 2019

    My daughter was in need of a new car so we searched for the lowest prices online and drove two hours to Dallas autos direct. We got her a Nissan and she... loves it and I feel that it’s safe. Great customer service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Jesus for the positive feedback. We are happy your daughter loves her new vehicle. Let us know if there's anything else we can assist you wi...th.

  • 5.0 out of 5
    June 27, 2019

    Very nice people to work with. I had called before coming here to see if I had the car and I was wanting to purchase. As soon as I got them there or do... you have the car ready for me. The process was so easy. And not to mention the financial manager really help me a lot. I honestly thought that with my bad credit I wouldn't be able to finance.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Villatoro

    Sales Director

    (4.6) 47 reviews

  • 5.0 out of 5
    June 27, 2019

    Marvelous customer service they had me in an hour and no time. I had went to other dealerships but they were kind a rude so then I came to Dallas autos... direct and the treating me very nicely.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2019

    I had an amazing experience. I had purchased from Dallas autos direct a long time ago and I needed a car for my grandson so I came back here! Always a... pleasure doing business with these guys.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2019

    It was a very easy and fast process. Had me fill out a credit application. I honestly didn’t think they finance but they do. The finance manager helped... me and played with the numbers. Thank you so much Dallas autos direct!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for the positive feedback. Please let us know if there's anything else we can do to help you here at Dallas Auto Direct.

View More Reviews