Dallas Autos Direct

Monday October 14th 2019 Found a Lexus on their website we wanted. Called and got info about the vehicle on Friday told them we'd be there Saturday to... test drive vehicle with intentions of purchasing it. Saturday we drive 2 hours to the dealership to find not only are we unable to test drive the car because it wont stay started but the vehicle has lots of hail damage that wasn't showed in their pictures of the vehicle on their website. The vehicle wasnt worth their asking price with all the hail damage. They claimed car needed new battery (which was a 5 month old battery). They also said they would get a new battery. We offered a new $ amount due to the hail damage they excepted. We scheduled to pick up the car that following Monday and we received a message that someone recently put a deposit on the vehicle when we were already scheduled to go purchase the vehicle. I called and talked to the people at the dealership as to how can they do that when we've been in contact with them and they knew we were going to be there that day. After the dude was rude to me refusing me to speak to someone higher then him. He finally said it was a mistake that someone put a deposit on another vehicle not the one i wanted. Then proceeded to tell me the vehicle i want is as is because they lowered the price. The price was only supposed to lowered because of the hail dents. Well come to find out the car needs timing change replaced, water pump, and has a alternator issue or wiring problem. Sun roof on vehicle doesn't function. I would not recommend this dealership to anyone with the experience i have had with them.

They said they would repair and replace the issues we discovered after purchase. We dropped the car off for two days. But they did not do anything. This... is truly the only issues to some extent. The misleading and lies are to be expected. It may be ignorant of me to expect them to fulfill promises after the purchase, but it was more ignorant of them to have my wife drop off her car for two days only to pick it up in the same condition.

Bought my Infiniti from Dallas Autos Direct and the process was fast and easy. The finance manager was also great to work with and Cesar was pleasant.

Found the exact car I was looking for in good condition and at a reasonable price. Best Experience with a car dealership that Ive had

Chris was awesome. My daughter was buying her first car on her own, and he was helpful, respectful, and not pushy. I would highly recommend Chris.

My daughter was in need of a new car so we searched for the lowest prices online and drove two hours to Dallas autos direct. We got her a Nissan and she... loves it and I feel that it’s safe. Great customer service!

Very nice people to work with. I had called before coming here to see if I had the car and I was wanting to purchase. As soon as I got them there or do... you have the car ready for me. The process was so easy. And not to mention the financial manager really help me a lot. I honestly thought that with my bad credit I wouldn't be able to finance.

Marvelous customer service they had me in an hour and no time. I had went to other dealerships but they were kind a rude so then I came to Dallas autos... direct and the treating me very nicely.

I had an amazing experience. I had purchased from Dallas autos direct a long time ago and I needed a car for my grandson so I came back here! Always a... pleasure doing business with these guys.

It was a very easy and fast process. Had me fill out a credit application. I honestly didn’t think they finance but they do. The finance manager helped... me and played with the numbers. Thank you so much Dallas autos direct!