Sterling McCall Cadillac

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
110 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 14, 2020

    Very good service best place staff very professional will buy another car from there, very clean, large selection of cars, bought my car from another dealer... but will buy there next time in 6 months when my lease is up

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

  • 5.0 out of 5
    September 11, 2020

    Our purchase was very well managed thanks to Matt and Calvin for making everything go smooth. We received a good value on our trade in drove away in a... beautiful CT6!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • May 24, 2016

    I have already recommended to a colleague. My sales contact was the credit union representative and he provided me a cost for the car I wanted which was... significantly lower than the other dealership (that I almost bought from). He was VERY nice, very informative, tried to make me comfortable (kind of a long wait for titling - you need more magazines for people who are waiting!!). Went through the car features, helped us sync phones, reviewed the CUE features, etc. Overall, a very positive experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you BJ for the kind words! We are thrilled that you had such a wonderful car buying experience here with us and look forward to your next visit!

  • 5.0 out of 5
    September 10, 2020

    Excellent service all around. The seevice person at the desk was very helpful and explained everything clearly. The repairs were done in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    August 31, 2020

    Bought my truck from them--(David Taylor Cadillac in 2006)-- excellent truck-- always excellent service!!!!-- never have taken it elsewhere for any repairs... -- employees always courteous

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • 1.0 out of 5
    August 25, 2020

    Repairs are expensive and they try to take you on for as much as they can. The GM rims are faulty, be careful when you are purchasing a vehicle with funky... rims this could be very dangerous

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback about your repairs because that should not have happened. I need to use your case as a learning opportunity, so we can fix... the issue in the future. Could you please contact me so I can learn more? Brian Luviano General Manager bluviano@Sterlingmccallcadillac.com

  • 5.0 out of 5
    August 5, 2020

    Service Advisor was very informative and I felt safe everyone wore their mask. My wait was as he said 1 1/2 hour. My car was serviced and washed. Thank... you Harry Fernandez for a good and safe experience with Sterling McCall Cadillac

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Venessa, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

  • 5.0 out of 5
    July 31, 2020

    Out of all the times I have taken my car to Sterling McCall Cadillac this was the best experience. Harry provided EXCELLENT customer service! Thank you... Harry!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for Harry! We are thrilled that he provided you with the best service visit. We look forward to your business with us ag...ain!

  • 5.0 out of 5
    July 21, 2020

    Tammy was AMAZING!! Seamless process and Awesome Customer Service! Definitely will be purchasing from this dealership again. You certainly will not be... disappointed. Thanks Sterling McCall Cadillac!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon.

  • 5.0 out of 5
    July 16, 2020

    In on time saw a rep immediately. For the simple service I needed it went smooth and was out within an hour. Got a free car wash and a VIP discount, so... I’m happy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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