King Mitsubishi - MD

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 16, 2019

    Thank you for providing excellent customer service. I love your shuttle service ,your honesty and your quality repairs. I would highly recommend your... dealership. My car is always ready when promised. This is a plus for me! Keep up the good work!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 3, 2019

    Kevin Markowski is very friendly and knowledgeable. My car had an Exhaust problem which they welded, my car is very quiet again. Repair was done when promised.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 30, 2019

    Had a regular service and check engine light check up done today. I go to this place regularly and they are consistently efficient, friendly and quick.... The people in service know your name and are responsive to questions and concerns. Would definitely recommend!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 24, 2019

    I was so impressed with how fast the service was for oil and air filter change. It was my first time visiting your location. I learned that you open the... service department at 8:00 am which is an hour earlier than the other departments that works very well for me. Thanks Pablo for being very polite and nice. Over all excellent customer service and great work!!! keep it up the great service!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 21, 2019

    First and foremost I want to mention this is a genuine review from a real customer. I am the kind of person who drives a distance for great service. This... establishment is a place I’ve taken my car for the last three years and has always taken great care of my vehicle. I never leave feeling cheated and or feeling pressured to do more than what my car is in need of. The professionalism is displayed from the moment you walk in all the way to the back where the vehicle is serviced. Honesty and integrity is what you will receive at King Mitsubishi.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 29, 2019

    Took care of me , as always. Timely, friendly and good work. I like the car and want it on the road for a long time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 22, 2019

    Pablo did an excellent job. My expectations were more than met. He was curious and timely. I will return to this dealer for my future service needs

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 1, 2019

    After getting in contact with one of their salesmen, He started explaining the price and so on cost was 1988 USD then he said it was a mechanic's special... then he said there was a processing fee, tax, temp tag charge and more the vehicle came up near $2500. First of all, there is no sales tax in Maryland for a Farm vehicle temp tags should be gratis, for that much added on there should a complete servicing of the vehicle ie everything. What was online advertised was not the same as the car they were selling, It was listed Mitsubishi approved not a mechanic's special.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    January 26, 2019

    The car service is Excellent at King Mitsubishi Gaithersburg, MD! I've never had a bad experience here. They are courteous, on time, and explain everything... well. Keith Howard the service Advisor is Awesome! Thanks Keith and all the folks at KM for THE best customer service!!

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    Came in for service or repair
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  • 5.0 out of 5
    October 27, 2018

    KP was great. Explained what was covered by the recall and what was not. Car was ready when promised . Check out was long because telecheck machine was... acting up

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    Came in for service or repair
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