Reinhardt Lexus

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
107 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 2, 2020

    Mark Harmann and Ramona King were far and away the best we've ever come across in decades of car buying experience. Smooth, seamless process. Our "car... coach" on the way out the door was also great. She described our Lexus as a "laptop on wheels" and made the IT quite a bit easier to understand.

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    Shopped for a new car
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    Dealer Response

    Hi William, feedback like this makes our day and we appreciate you taking the time to review Reinhardt Lexus! For you to say that Mark and Ramona prov...ided you with the best car purchase you've had truly made our day. It is a privilege to have earned your support and we look forward to working with you in the future. Safe travels in your new ride!

  • 5.0 out of 5
    September 23, 2020

    Brandt made the process and easy and quick. He was knowledgeable and Reinhardt gave me a very fair deal! I shopped around and they ga e me the beat price.

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    Shopped for a new car
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    Dealer Response

    Margaret - thank you for taking the time to review Reinhardt Lexus! I am glad to hear that Brandt made the purchase of your vehicle such a seamless pr...ocess. Congratulations and safe travels!

  • May 30, 2017

    MY WIFE AND I PURCHASED TWO USED VEHICLES FROM OSCAR AND MARK AND WE ARE VERY SATISFIED WITH ALL THE HELP WE RECEIVED. WE WILL DEFINETLY DO BUSINESS IN... THE FUTURE WHEN WE ARE IN THE MARKET FOR ANOTHER VEHICLE.

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    Shopped for a used car
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  • 5.0 out of 5
    August 28, 2020

    Jake Melton made the experience so easy and simple. Everyone was so knowledgeable and went above and beyond. I would definitely recommend buying from... Rinehardt Lexus!

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    Shopped for a used car
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    Dealer Response

    Thank you for shopping with Jake at Reinhardt Lexus! We aim to provide guests with excellent experiences so reading your feedback made our day. Safe t...ravels in your new vehicle!

  • 5.0 out of 5
    July 20, 2020

    Jake Melton was my salesman. We made the deal texting on a Saturday night. He is great at his job. It was a great experience when I went to pickup my... new (used) car. Everyone was so friendly and no pressure sales. I have bought there before and will buy there again. Highly recommend!

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    Dealer Response

    We're so proud to have earned your repeat business, Mimi! It's wonderful to hear that Jake and the rest of the Reinhardt Lexus team made your latest c...ar-buying experience convenient and stress-free. Thank you for your endorsement, and enjoy your new-to-you vehicle!

  • 5.0 out of 5
    March 3, 2020

    Brandt was very professional. He was friendly and nice and did not push me to buy a car. He took time with me and listened to what I wanted in a car.... He had me test drive the RX 350. When it wasn't the color I really wanted, he did not high pressure me. He called me the next day and found the color car I wanted.

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  • 5.0 out of 5
    December 11, 2019

    Angelo Mellos, the Master Sales Associate, was very straightforward with me and I appreciate the no hassle buying experience. He answered my questions... and explained the process very well. Tim Partin

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  • 5.0 out of 5
    November 10, 2019

    First time customer to Reinhardt Lexus in Montgomery. Needed work done on my car. Helped by Brooke Rauccio in the Service Department. She is very knowledgeable... and professional. Knew exactly what needed to be done and she discussed ways to save money in the process. The work was exactly as she described it and done on time. Thank you!!! I guarantee I will ask for Brooke on future visits.

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  • 5.0 out of 5
    August 27, 2019

    I live an hour away from two Lexus dealerships. My first servicing, I drove to Montgomery. I was pleased; however my next servicing I chose to drive to... the other dealership because it was more convenient that day. Let me say this...Reinhardt Lexus in Montgomery is well worth the drive!! EVERYONE there greets you with a smile (snacks, coffee, donuts, water - oh my!) and hugs if you're a hugger. If you need a loaner - no problem! No blood test required, credit check, background investigation, first born - well you get the picture. Kevin Trest said, "Ms. Aldridge, just give me your driver's license and insurance card and I'll have the loaner paperwork ready by the time you get your belongings out your car." He did just what he said! Pam, the Receptionist, always goes beyond the call of duty to ensure your comfortable while waiting. I had the pleasure of chatting with Dan Knotts regarding the email I received on the RX 350 exchange program. One more day in my loaner, you might've had me. Wonderful experience at Reinhardt Lexus, always!!

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  • 5.0 out of 5
    August 3, 2019

    From the time that I purchased my rx350 four years ago i have always had a very good experience from sale to services, awesome experience.

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