Rectangle 48
Sales 9:00 AM - 8:00 PM
Service Closed

Surprise Honda Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

8:00 AM - 9:00 PM

Sunday

9:00 AM - 8:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2017

At Surprise Honda, you'll find a variety of new Honda vehicles in stock, like the Honda Fit, Civic, Clarity, Accord, HR-V, CR-V, Pilot,and Ridgeline.You can also save even more without sacrificing quality by choosing from our carefully vetted inventory of used and certified pre-owned vehicles.

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When you need an oil change or repair, you can count on the Honda service team at Surprise Honda. We have the best factory-trained and certified technicians to work on any Honda vehicle, as well as vehicles from other manufacturers. We have a state-of-the-art service facility, along with virtual golf and a cafe to visit while you wait for your vehicle.

"Trade in and trade up to excellence"

Service

Timing Belt Replacement

$399.95 and up*

Multi-Point Inspection

Complimentary

Brake Replacement

$219.95 and up*

Battery Service

$119.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 23, 2018

    Honda owner responded that they offered to repair at a discounted price, lying must be part of their vocabulary, not once did they offer to fix the car... at any price , just cause your service advisor maybe told you that , but it never happened

    1.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 21, 2018

    Took vehicle in for warrenty work , been telling them about the same issue since I bought the car new and still won't fix the problem

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    4.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We understand your frustration, but unfortunately, tires and brakes are not able to be replaced under warranty. They are wear and tear items that the ...customer is responsible for replacing. We offered a deep discount on new tires/brakes for the inconvenience, which was declined. Sincerely, Rob Facundo, General Manager

  • February 17, 2018

    I highly recommend Surprise Honda. I had been car shopping for a few months, but Surprise Honda is the only dealership who impressed me. Every single... person I met at their dealership was super friendly and helpful! They didn’t waste my time looking at cars i had no interest in. They really listen. They showed me the exact car i wanted with all of my “must haves.” The facility is gorgeous. I’m looking forward to my service appointments and the Starbucks coffee!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Jacqueline, for the glowing review! We strive to serve you as best we can before, during, and after the sale. We are family owned a...nd operated and offer a unique buying experience and top-of-the-line customer service. Our facility is fantastic and our people are the best. If you or your family and friends have any vehicle needs, please contact us. We are here for you. We look forward to seeing you in the future!

  • 5.0 out of 5
    February 20, 2017

    Alex is really nice and very personable I am definitely going to return!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 6, 2017

    I went here to test drive a Ridgeline after previously speaking to internet department Scott Collins. They offered to value my car for trade in. I had... previously shopped around and got OTD quotes on Ridgelines and Surprise Honda in the end had by far the lowest price. They also valued my trade in a lot higher than anyone else. I was ready to buy, but wasn't going to unless it was a deal I couldn't refuse. Well I got that deal. Jorge in finance was very nice even during a couple back and forth haggling sessions ¿. Overall I will definitely be back here to get my wife a suv in a few years! Oh and the Store itself is very beautiful and I appreciated the nice Starbucks machine! Thx!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2017

    Best Car Buying Experience Came into to Surprise Honda after shopping some other dealers in recent days. Met with Jeff Pordes who was extremely professional... and helpful in showing me the type of Mini Van I was looking for. The best part of the car buying experience was the no hassle no nonsense and was in and out in a matter of time. The facility was brand new and would recommend both Jeff Pordes and Surprise Honda when purchasing either a new or pre own car. John Primak Goodyear, AZ

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2016

    Scott and everyone at Surprise Honda were fantastic. They truly went the extra mile to earn a sale out of service--not haggling and negotiation. If you're... looking to haggle and deal, go elsewhere. If you're looking for a painless buying process at the best possible price, Surprise Honda is the place for you.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 22, 2016

    I am still on cloud 9. Want to thank Jeff Pordes for all his help and for hanging in there while the kinks were ironed out. Over all, it was a very... smooth process and I drove away with the car I wanted.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, Sharon, and thank you so much for leaving us a review about your experience with us here at Surprise Honda. We couldn't be happier with the out...come of your visit. Thanks for choosing Surprise Honda!

  • 5.0 out of 5
    November 2, 2016

    Wanted to take this opportunity to thank Jeff Pordes for his hard work in getting me a new Honda HRV. I was in the servicd area at Surprise Honda yestereday... and ended up with a repair bill of over $1400 when Jeff approched me to see what he could do to assist me. As I really wasn't parpared to spend that type of money, Jeff assured me that he could put me in a new Honda with 0 money down and a monthly payment I can afford. True to his word, Jeff got me into a brand new 2016 Honda HRV which more options that I expected. He exceeded my expectations in service and his professionalism which is a rearity today. I intend to let all of my friends and family know that when there in the market to purchase a new or pre owned car, to go see Jeff Pordes at Surprise Honda as he truly is the best. Again my thank to Jeff Pordes Valerie White Surprise, AZ

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Hello, and thank you so much for leaving us a review. We are happy to hear that we were able to get you into a new vehicle at an affordable price. Tha...nk you so much for choosing Surprise Honda!