SD Motor Group

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 30, 2019

    I purchased a 2016 BMW I3 from SD Motor Group on September 14, 2019. I paid in full via bank wire transfer. The car was delivered soon thereafter. As... I write this, on November 30, 2019, I still do not have a title for this vehicle. 77 days and still waiting! The owner of the dealership has made excuses for the delays, and recently has stopped answering my inquiries regarding getting the title. Additionally, the car arrived with three different sizes of tires on it. SD Motor Group said that they would "make it right", but have not done so. So, now I will have to spend money to correct the tire issues. This was unexpected. Also, the interior of the car has some dirt and stains on the upholstery that were unexpected. So, now I will have to spend money to have the interior shampooed to remove the dirt, stains and odor. I am very unhappy with this car dealer.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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