New 888-228-4241 Dealer Website
Used 888-532-5396 Email Dealer
Service 866-569-1728

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Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 4:30 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 4:00 PM
Mon 8:00 AM - 4:30 PM
Tue 8:00 AM - 4:30 PM
Wed 8:00 AM - 4:30 PM
Thu 8:00 AM - 4:30 PM
Fri 8:00 AM - 4:30 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

3.6
16 lifetime reviews.
  • My Experience @ Smithtown VW

    I have purchased and leased cars for many years, my most recent experience at Smithtown Volkswagen has been one of the best. My car salesman Micha...

    Dealer Response

    Thank you Catherine for you review of SmithTown VW. It was our pleasure to help you with your next car. Now we have a whole new Management team to...


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    I have purchased and leased cars for many years, my most recent experience at Smithtown Volkswagen has been one of the best. My car salesman Michael D. was not only professional, informative and polite but very personable. Michael answered all of my questions and never made me feel pressured. He went out of his way to make my experience one of the best and made me feel I made the best choice. Not many car dealerships have salesman that truly care about customer satisfaction. Although there are many dealerships near by that look appealing, don't let the look of Smithtown Volkswagen fool you. I highly recommend this car dealership and am very happy with the purchase I made.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Catherine for you review of SmithTown VW. It was our pleasure to help you with your next car. Now we have a whole new Management team to assist and help all VW Shoppers in LI. Come and experience the new team at Smithtown VW.


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  • Worst Service

    Brought my car for repair. Very unpleased my car still had the same issue days later paid my money for nothing. In return I got a nasty, rude atti...


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    Brought my car for repair. Very unpleased my car still had the same issue days later paid my money for nothing. In return I got a nasty, rude attitude from the Service manager Paul Marcelo. Never will i ever return to this location.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Vulgar unprofessional salesman

    I was in the showroom and heard the foul mouthed salesmen wearing suits mentioned that I was ugly and fat. Well I was 7 months pregnant. I came in...


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    I was in the showroom and heard the foul mouthed salesmen wearing suits mentioned that I was ugly and fat. Well I was 7 months pregnant. I came in to look for a new Volkswagon for my kids and I ran out crying and called my husband at work. Totally unprofessional and degrading a pregnant mother to be. How sleazy can you be? Maybe you should hire some professional women to sell your cars?? Time to take the trash out!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2012

If you are looking to purchase a new Volkswagen or used vehicle in St James or the surrounding Long Island area, you've come to the right place. Smithtown Volkswagen makes it easy for you to search for our new and pre-owned inventory, research financing options or get a quick quote on a new or used car. Our friendly, professional staff is ready to provide you with all the help you need.

"Family owned since 1986, NEW MANAGEMENT TEAM COME SEE US TODAY!!!!"