[{"id":557688,"firstName":"Sal","lastName":"D'Amico","titleText":"Product Specialist","shortBioText":"Love to Educate my Customers","emailTxt":"sdamico@smithtownvw.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":87,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/79346cb3a9c0.jpg","drDealerId":37546,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1359676800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":557683,"personPtyId":53363975,"firstName":"Bob","lastName":"Ribaudo","titleText":"Product Specialist","emailTxt":"bribaudo@smithtownvw.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/2d9e2af80ffa.jpg","drDealerId":37546,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"773020800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":557692,"personPtyId":54368612,"firstName":"Adam","lastName":"Shifrin","titleText":"Product Specialist","emailTxt":"ashifrin@smithtownvw.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/060fcd2d3115.jpg","drDealerId":37546,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":557682,"firstName":"Mike","lastName":"DiMaria","titleText":"Finance Manager","shortBioText":"I strive to give my clients a professional and courteous experience every time. No pressure sales in a comfortable customer atmosphere. \r\n\"See what you like? Ask for Mike!\"","emailTxt":"mdimaria@smithtownvw.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":85,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/e54dfdedac77.jpg","drDealerId":37546,"dealerEmpStartDtUtc":"1349049600","industryStartDtUtc":"1349049600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":555135,"personPtyId":54269919,"firstName":"Tom","lastName":"Baldassare","titleText":"General Manager","emailTxt":"tbaldassare@smithtownvw.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":85,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/6dc25eb3c4a1.jpg","drDealerId":37546,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":569118,"firstName":"Aaron","lastName":"Klauschke","titleText":"Product Specialist","emailTxt":"aklauschke@smithtownvw.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/49605fdde6d0.jpg","drDealerId":37546,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"1543622400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":557686,"personPtyId":53292268,"firstName":"Jerson","lastName":"Escalante","titleText":"Product Specialist","emailTxt":"jescalante@smithtownvw.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/615495c805ec.jpg","drDealerId":37546,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613267,"firstName":"Nicole","lastName":"Miller","titleText":"Internet Sales Manager","emailTxt":"nmiller@smithtownvw.net","combinedRecentReviewCnt":7,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/30e337d3bec3.jpg","drDealerId":37546,"industryStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":615729,"firstName":"Jerry","lastName":"Merlo","titleText":"Sales Manager","emailTxt":"jmerlo@smithtownvw.net","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/b77c1afaae03.jpg","drDealerId":37546,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":615731,"firstName":"Chris","lastName":"Matusiewicz","titleText":"Product Specialist","emailTxt":"cmatusiewicz@smithtownvw.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/1a03d7c6d716.jpg","drDealerId":37546,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":615745,"firstName":"Scott","lastName":"Miller","titleText":"Product Specialist","emailTxt":"smiller@smithtownvw.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/37546/employees/86d38d539362.jpg","drDealerId":37546,"industryStartDtUtc":"1564617600","certifiedEmployee":false,"deptDscrp":"Sales"}]

Smithtown Volkswagen

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 6:00 PM

Smithtown Volkswagen Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2017

When it comes to finding the perfect vehicle, Smithtown Volkswagen is the only place you need to go. Located in St. Jame

...

s, New York, and serving the north central portion of Long Island, we're the one-stop shop for all your vehicle needs. With a courteous, friendly sales staff, expert mechanics, and a knowledgeable finance team, there's nothing we can't handle. Don't waste time visiting the other dealerships. Instead, stop by our showroom for an unforgettable experience and a relationship that will last a lifetime. Here are just a few more reasons why Smithtown Volkswagen is a cut above the rest.

"Buy with Confidence!"

Service

Tire Rotation

$37.5 and up*

Wiper Blade Replacement

$44

Spark Plug Replacement

$200 and up*

New Battery

$200 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
686 lifetime reviews. Includes reviews of Smithtown Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 10, 2019

    I ran into an issue with my 2016 Volkswagen Tiguan not wanting to start or shut off. Bear in mind my car is almost 5 years old as it was built in 2015.... The start/stop button had failed and needed replacement. Tom quickly accommodated me and got the SUV in. They happened to have the part in stock, and replaced it. I was charged a reasonable price and I no longer have to jab and stab the button to get it to start or to shut off. Just a quick tap and POOF! it's fired up. Tom has been amazing over the years and we've only dealt with him since 2006. We will not have our cars serviced anywhere else. Tom has been excellent in getting me a shuttle ride home, and after we have major service done, we get a car wash voucher that makes the vehicles look like new. Tom is very straightforward and will get you a quote and tell you what is wrong as it is.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2019

    Scheduled the appointment online that morning and was home eating lunch by 1230. Everyone was so nice and accommodating. I believe Kristen helped process... my paperwork; she was very helpful and told me I had free oil changes as per my lease, which was a nice surprise.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Baldassare

    General Manager

    (4.9) 85 reviews

  • October 17, 2018

    Bob Ribaudo (Pre-Owned Sales Manager) was a pleasure to deal with. The entire pre-owned purchase process was seamless. If you are in the market for a... quality pre-owned VW, check out Smithtown Volkswagen.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2019

    Volkswagen service is like going to my grandmothers house. I come in and feel welcomed, safe and taken care of. The attention I received was wonderful... and promptly with minimal waiting periods. Overall, an awesome experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Baldassare

    General Manager

    (4.9) 85 reviews

  • 5.0 out of 5
    November 7, 2019

    Everything from start to finish was easy, I called for an appointment and Nala took care of everything, she was great to deal with , very friendly and... personable. My service visit was painless which I loved, thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    Profecional, fast service, make me fell safe to drive my car for next 10.000mlThank you.everyone who work and put effort to keep my car safe and work nice.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    Im a returning customer due to Sales Rep Sal D providing personalized service and truly goes the extra mile. Manager Jerry is a Military Veteran friendly... supervisor and went out of his way to share military experience, will certainly recommend anyone shopping for VW to this Smithtown dealer. Specifically Sal D and manager Jerry!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sal D'Amico

    Product Specialist

    (5.0) 87 reviews

    Jerry Merlo

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    November 6, 2019

    Staff was prompt and courteous with updates and the overall greeting when I arrived. I was in the area and my friend suggested I get my vehicle serviced... while I was at her home. Would definitely recommend to others.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 6, 2019

    I thought the staff was helpful and courteous. They did a nice job with the service of my vehicles. The biggest issue is that the building is extremely... old and needs to be completely renovated. It doesn't have a modern look or feel. The lounge is old and I felt like I was in the 1970's. It was very narrow driving into the dealership and it's just isn't comparable to any newer dealership. Needs upgrade immediately. Again, the employees were very professional and helpful. They deserve a new building to work from as I was literally uncomfortable taking my car there once I arrived. It looks more like a private mechanics garage.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Baldassare

    General Manager

    (4.9) 85 reviews

  • 5.0 out of 5
    November 6, 2019

    Satisfied with prompt service.if I had a company I would hire him at once. Short wait time. All staff were knowledgeable . Nice cars colors uj

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sal D'Amico

    Product Specialist

    (5.0) 87 reviews

    Mike DiMaria

    Finance Manager

    (4.9) 85 reviews

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