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Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 3:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 12:00 PM - 4:00 PM
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 3:30 PM
Sun Closed
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Reviews

3.7
9 lifetime reviews.
  • Service Manager Greg Gatto

    ok so went to Poughkeepsie nissan for an oil change on 4/22/17 told the tech that my brakes were making noise he said he would check them. after a...


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    ok so went to Poughkeepsie nissan for an oil change on 4/22/17 told the tech that my brakes were making noise he said he would check them. after a 2 hour wait i was told brakes were checked and in good condition it was brake dust making the noise. I drove away still hearing the noise. After several people told me to get a second opinion I went to Mavis and found out my rear brakes were soooo bad that they werent even stopping the car I was stopping purely on the front. they fixed my brakes. I wrote a bad review for Poughkeepsie Nissan on their facebook page and got a call from the service manager Greg Gatto. Asking me to come in to discuss the problems, after checking his reviews and seeing all good ones i agree to go in. after hearing the noise my front brakes were making Greg said he wanted to look and see if it was the front brakes. NOT surprisingly my front brakes were no good and without saying anything he fixed them. I told him this does NOT make up for me driving around for a week with no rear brakes and perhaps that was the reason my front brakes were no good. He said had I brought the car back to Poughkeepsie Nissan for the Second opinion (not sure how many people would go to the same exact place for the first and second opinion but he thought i should have) anyway if i had brought it back to them for a second opinion he would have changed the rear brakes for free!! THATS HIS WORDS. yet now there was nothing he could do for me so i said then i will leave he asked me to take down my review and i said absolutely not. the fact still remains that have a bill saying my brakes were checked and in good condition and and i have a bill and photos from a week later that show my works were so worn nothing was left. I will not remove my review. I then added another review stating what had happened on our visit. After it was shared by 12 people ... i got a message from facebook saying my posts and reviews were removed. Now I know the reason i only saw good reviews for this Greg Gatto. So my advice dont believe what you read about Greg Gatto Servie Manager at Poughkeepsie Nissan . and DONT GO TO POUGHKEEPSIE NISSAN FOR A CAR OR FOR SERVICE

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • SLock1155

    Jack Stelcen was so very helpful. Made the leasing process very pleasurable.


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    Jack Stelcen was so very helpful. Made the leasing process very pleasurable.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • An unexpected great experience

    Usually you see owners on commercials promoting their business but never actually physically at the location. Within 20 minutes of my experience a...


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    Usually you see owners on commercials promoting their business but never actually physically at the location. Within 20 minutes of my experience at Poughkeepsie Nissan I was greeted by the owner Fran. Quite shockingly, he's a super cool and down to earth guy. He ranted and raved about the sales person I was sitting with, and assured that I was in great hands. At first I thought it was just something all owners would say about their employees. Little did I know, he was telling the absolute truth. Cassandra, by far was the most welcoming and warming sales person I've met to this day. It wasn't all numbers and percentages, like it is with most car salesman. She took the time to understand my lifestyle, personality, and budget to find the best car for me. I'd recommend anyone in the Hudson valley or neighboring towns to make a visit. You surely will not be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2016