Used Acura ILX for sale near Chattanooga, TN

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Thank you John Shaw for assisting me with getting my car service today .. and was able to get to work on time . John is always will to help and explain the information to you

Easy to make appointment, timely and courteous service

I loved the service, the way he explained every detail to me. Evelyn was wonderful, very good customer service, very smiling, very friendly and Ahmad, very good job, is an excellent manager. My congratulations

I had never taken my Sierra Denali in on a Saturday before and found the staff very efficient. Miranda Collier is well informed and very efficient. I was very pleased with the service and my pickup came back oil changeed, tires checked, and vehicle washed-- pleasant surprise! It needed it! Suggestion, I arrived at ~7:15 am and waited at the gate to the service department. There was a long line of vehicles after me. The gate infront of Express lub was opened first and the back of the vehicle queue or line came in and formed 3 lines. the service deparment gate was opened so I ended up well behind where I intended. Suggest opening the service department gate first because it gives more space for the vehicles to queue (long line) that is off the street. Another suggestion is to place cones that direct the traffic into two lines, if that is what is desired. Vehicles had to back up and jockey some back and forth to get into two lines keeping everyone in sequence behind those that came in express gate but were actually at the back of the vehicle queue. The young man helping was very courteous and thoughtfu in the process.

I leased this car on Dec. 26, 2020. I bought it from the Dealer two weeks ago and now it's mine. I love the car the only problem I have had with this car is the battery, 2 of them and the car was still under warranty and didn't cost me anything.

Love dealing with Sharon at Bournes. I have purchased cars from her for my wife, my daughter, and now myself and each time it is exactly the same exceptional service. She will definitely make sure you are treated like family.

Got this when I was looking for a smaller entry level luxury car, non -turbo and with a lower cost to own. Try to get the premium, for the dual screens and carplay.

Anthony Miranda and the prestige staff were amazing ! Jeff was historical and just like on the Ads. The guys in service were very attentive to me and my vehicle also!

I am an Acura fan, so maybe this is a little biased. I love this car! It looks sporty, feels good to drive and is good on gas. The only downside is that the batteries suck. That is the only thing I've had to replace 2x in the life of my car. Other than that*, I recommend this car 10x over. It's light to drive, great safety features and looks good!

I recently purchased a vehicle at Delray Honda. My salesman was Zack Coker, he was very helpful and actually listened to me. Please ask for Zack! He was excellent and I was out the door with my car in record time. Everyone else was great, I was in the used car business so I know great service when I get it.

I went to the dealership to purchase a car, the salesman Jim Houlhouser he was a very nice person and very knowledgeable , He sent me a video of car first before I came to the dealership, he answered all the questions I had about the car I was test driving , he has great customer service and he is not a pushy salesman. I recommend this place ask the Jim H

Really fun daily car for sure. No complaints so far. Just wish they made an awd model. Even with fwd it is still a really great car.

Joel was very helpful and and amazing salesman. Knew how to sort and figure out what we were looking for. Would definitely ask first and recommend 10/10

Its a very reliable efficient car and gets 33 to 36 miles per gallon. Had it for years now!!! Love my ILX!!!♥️. Very reliable!!! Awesome!!!

Best car buying experience ever Very helpful. Explained everything step by step in detail. Easiest nothing experience I have ever had. Definitely recommend if you are looking for a vehicle

I love this car it is my dream car I am so happy I bought it I just feel so exhilarated can I drive this car is so fun to drive and handles beautifully not the most comfortable car for a long drive but overall I am 100% happy with my purchase

Loved working with Brandon Hamilton and his GM. Hope to work with you in the future!

It has a lot of features for the price point. The safety features are easy to navigate . It’s a fun car to drive , and the two screens are awesome.

It was great no pressure and the sale man was what can I say he was Awesome The next time I?m looking to purchase a new or used car it would be with Justin

We felt the value for the price far exceeded Mercedes, a car we were interested in buy. It has all the safety features and uses regular gas.

Excellent service from everyone I encountered. I have purchased 3 vehicle from this location. If I had to buy another Toyota vehicle, I would most likely visit this particular dealership.

This is are third Acura. We are always satisfied with are Acura's. We always love the interior and exterior style, along with the performance of are Acura.

Very good to deal with them, even though I couldn't buy a car from FFF

On my latest visit I checked in with Klaus Cobb the service representative That I have used for years. Klaus is very friendly and professional at all times. He tells you an approximate time for it to be ready, and will check in with you durning your wait. I have used Al Hendrickson for years and never had a bad experience with the service or the staff. If any one asks who I use to service my vehicle I have no problem recommending them.

I made an appointment with a very pleasant person named Courtney. We came in and met with Ryan Santos. He was very professional and friendly. He showed us the new Accord we were interested in and we took it for a test drive. The negotiation was painless and we bought the car and drove home that day. I would recommend Ryan and Colonial Honda to anyone. It was a great experience. Thank you all.

I enjoyed working with Jason Christian - he let the Ridgeline sell itself. My experience with the business agent Mr. Werner was less satisfactory as I did not appreciate his hard sell on extended warranties. I found Mr. Werner to be somewhat officious.

This car needs more legroom in the back and more USB ports. The 8-speed dual-clutch transmission is awsome in sport mode but very sluggish in Drive.

We were very pleased with the service we received at RB Honda. Reggie Koonse has taken time to help us with all our questions and has said to call anytime with future questions. The car we decided to buy, was what we wanted. Thank you Reggie for all you have done for us. ,

I had an excellent experience working with Cory & the dealership who were informative, worked with me to get a great vehicle at under 2% APR for the portion I financed, & were very helpful. After the vehicle was purchased, they remained very helpful. I didn't think that an SUV that wasn't a hybrid or similar could get over 35 MPG on average, but mine has over my first 4000 miles. My personal best for a single trip was over 46 miles per gallon. With adaptive cruise control, automatic emergency braking, lane change avoidance, Android auto, and great safety ratings, I can keep safe while maintaining productive drives. I love my Rogue SV and am so thankful for Cory and the manager as well at Hall Nissan Chesapeake.

The ILX that I recently leased from the Crown Acura dealership has already exceeded my expectations. The dealership also exceeded my expectations. I would highly recommend using Sean as your salesman at Acura Crown.

Great Service and very knowledgeable .customer service was excellent, and my service advisor worked to get all my services done expeditiously and within 24 hours.

THIS WAS A VERY GOOD SERVICE VISIT. IT SAID THAT I SHOULD SUBMIT A COMMENT OF 25 WORDS OR MORE; I DO THINK THAT IS A LITTLE BIT MUCH.

Excelente handling. Love the looks. Super comfortable. Excelente interior. The power is greeraaatttt…. Compact but huge in looks/handling/power Very comfortable/ elegant/ one heck of a looker. I owned one previously and went for my second. Interior looks, fantastic.