Satisfaction - GUARANTEED!
November 6, 2018
I am highly satisfied with my overall experience at Acura of Westchester, - and particularly extend my regards to Rob Ellard, who has proven to be an outstanding and trustworthy salesman. He made my lease renewal process simple and exciting and has a true talent in sales. He exceeded my expectations, yet again, in presenting my options and took the time to intricately facilitate my decision to lease the 2017 Acura ILX (in lunar silver metallic), which I absolutely adore! Rob thoroughly communicated my vehicle and pricing information with me, and did so in a quick and efficient manner, which I grately value. I would also like to acknowledge the phenomenal level of reassurance which was provided by sales manager, Frankie Ferraro, who, once again, made it his goal to confirm that I was getting an excellent deal, before the finalization took place. The finance process was also made very simple, by Audrey Aracil. Her expert level of knowledge made it literally a fast, 'sign-and-drive' experience. Because of the excellent quality that is consistently delivered by Rob and Frank in the sales department, Audrey in the finance department, as well as the VIP treatment, that is always provided by George Brunner in the service department, I intend to be a lifetime customer at Acura of Westchester, and am truly convinced -no place else does it better!