Its where I bought my certified preowned QX70 and they've taken care of me ever since. Go in, get maintenance done nice and quick, courteous staff, nice comfy couch to sit on while you watch the food network and munch on popcorn. What more could you want? The "don't get your stuff done at the dealership" stigma doesn't really apply here folks when the Joe Shmoe down the street charges the same rates.
Needed four new tires. Williams Subaru has an extensive stock of high-quality tires with full descriptions of each online so you can easily make comparisons. Installation and alignment went very smoothly, and I am very pleased with the end result.
Inquired the day before Thanksgiving if a used 2018 TLX was available and Jim Holshouser said it was. Called again the day after Thanksgiving while my wife and I were on our way there, and Jim explained that he wanted to double-check that the car was indeed still available so we wouldn't waste our time driving another two hours to get there if it was already sold. He called back within the half-hour as promised to confirm it was still available. Got there , loved the car, and we bought it. Jim's consideration of my time is what I call great customer service. Thanks again Jim.
Williams normally does a good job, however the last oil change there left my engine block covered in oil. I was driving to Columbia from Charlotte a few days later when the oil began to burn off, convincing me there was a problem. The folks at the Subaru dealership in Columbia cleaned it up for me.
I???m convinced if you use this service once, you???ll use it every time thereafter when buying/leasing a new/used car.The fee is small, but the convenience is huge. They deliver your new car to you, with the paperwork to complete, then they drove my trade in away. Price I got on my new car was good, price on my trade in was also good. I will never go to a dealership again. I???ve purchased my last 4 cars through AAA and will never do it any other way.
I recently bought my 2019 Acura RDX from Hendrick Acura on Independence Blvd. Will Smith was my salesman and he was excellent. He made every efffort to respect my time yet was thorough in his explanations of the vehicle. Best car buying experience I've ever had.
When you walk in you are greeted immediately and someone is right there to help you. Will helped me in buying my new MDX and he made it so easy and smooth. He was always straight forward with me and kept me updated. We spoke in person one night the next I filled the paperwork and got my car. I truly love acuras and he made me love it even more. Thank you Will!
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