My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Simple, Professional and easy to deal with throughout!
by Jaylocke10 from DealerRater.com
December 6, 2018
From the moment I reached out inquiring about a specific model jeep grand Cherokee Tim sent the pricing information over immediately and quickly set an appointment for the following morning for me. When I arrived I was met by Tim and Pablo and the Jeep was waiting for me. Pablo took care of everything from there. During the test drive he explained all the new and improved features that differed from the slightly older model Jeep I had now. Pablo made this entire process so easy as he lined up all the steps needed to be completed and offered to have the car ready to take home in the afternoon. The car was ready for pickup and Yamen helped with closing out my old lease and I was on my way. Easily the best car buying experience I have had in the 20+ years in doing this. I highly recommend this place, all around great experience!
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
I had never been to this dealership until two weeks ago. Now I'm the proud owner of a 2019 RDX. The fact that the exact car I wanted was not on the lot was no problem for them. They had it there in only a few days for me. Working with Steven Ashe was truly a pleasure. I would recommend Acura of Peabody and Steve to anyone.
Jerry is a great guy to work with. He helped get me a lease on a new ILX and was very helpful, took his time to help, no pressure, and very accommodating. If it wasn't for him and Janet, the internet sales rep, I would have gone elsewhere.
My wife and I think Jimmy Mazzarini is absolutely the best!!
by markg44 from DealerRater.com
November 1, 2018
My wife and I have leased twelve Acura automobiles with Jimmy Mazzarini over the years. To us, he is a tremendous person and a great, trusted friend. His style is laid back, knowing that the Acura product literally sells itself. Jimmy goes out of his way to help his customers with all of their needs. His high professionalism and patience, combined with a winning personality, full honesty and strong desire to help his clientele make Jimmy an outstanding representative of Acura and as well as an exceptional individual. As long as Jimmy is part of the Acura of Peabody team, it will be our great pleasure to work with Jimmy Mazzarini. My wife and I think he is absolutely the best!!
Have only positive reviews for this dealership. Absolutely no pressure, and willingly answered all of my many questions. I worked with Steven and Zack and actually enjoyed negotiating my lease - and I love my 2019 Acura RDX!
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
I am extremely pleased with the quality of customer service provided to me and my sister. Gail Cardoso has showed patience, knowledge and NO high pressure. She is still working hard to find us the used car that meets our needs and budget . She as a great attitude and I appreciate how we have been treated. Hoping soon to be driving a new car
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