Staff is friendly and service is great. Facility doesn't represent what an Acura dealership should be. Not "upscale" at all. Looks like an economy car facility. However, was very satisfied when I purchased the car new and am happy with the service.

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Used

$33,995 5,741 mi.

2020 Acura TLX FWD

Good Deal

Ext. Color: Silver
Int. Color: Black
Transmission: Automatic
Drivetrain: FWD

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Review of service

by Nina Lugo from San Diego, Ca

November 6, 2018

4.9 (364 reviews)

Hoehn Mercedes is not my local dealership. However I blew a tire on the highway & was forced to find the nearest dealership. With that being said I was lead to Hoehn, and thank God. Hoehn dealership made an unpleasant situation one that made me breathe a sigh of relief. The service was AWESOME & seamless. They had me back on the road in 15-20 mins. What a great experience, under not so great circumstances. Thank you Dan ? (Service advisor). Oh yeah you too Chris (cashier). I am grateful.

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Used

$27,995 23,322 mi.

2018 Acura TLX Technology

Good Deal

Ext. Color: Red
Int. Color: Black
Transmission: Automatic
Drivetrain: FWD

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Hoehn Motors of Carlsbad

by Lee Noble from Oceanside, Ca

November 5, 2018

4.9 (364 reviews)

Excellent service manager, technician not only repaired the faulty brake part but demonstrated the results for me, and a very polite billing staff. The loaner car was a CLA 250. That's a top drawer auto. The experience was great and it showed that Hoehn cares about their clients.

One year in...

by Q from Boston, MA

February 24, 2019

We bought our Acura TLX one year ago. So far it has been everything I expected from an Acura. Other than regular oil changes, nothing else has been needed. It’s been a perfectly reliable car. We have the 4 cylinder Technology package which has been perfect for our needs. After a year and 16,000 miles, we still love the TLX. It was surely a good buy and we are very happy.

Used

$33,995 5,854 mi.

2020 Acura TLX FWD

Good Deal

Ext. Color: White
Int. Color: Beige
Transmission: Automatic
Drivetrain: FWD

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Hoehn Mercedes Service Dept -- Outstanding!

by Gala Marshall from San Diego, CA

November 6, 2018

4.9 (364 reviews)

My indicator showed one tire was losing air. I stopped at Hoehn to have it looked at, and the service tech found the tire had picked up two nails. I was due to help my goddaughter move into her college dorm an hour away and my SUV was full of things for her room. They moved everything from my car to a nice loaner car and I was on the road in minutes. This was a Saturday--I wasn't expecting the service dept to be open. I made it to the college in time, and came back on Monday to a clean car with a new tire. The measure of a service department is how it handles an emergency. In this case--perfectly. Thanks, Hoehn!

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