Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
Had a great experience of buying a car at Open Road Mazda. Mike wadhwa , the used car manager was super helpful and treat me very well. Made sure i got the best deal and that my car was clean before i left. The General manager was wonderful as well making sure i understood everything about my deal. Thanks again for making purchasing a car easy! Definitely recommend buying a vehicle here!
Recently leased a 2019 RDX with Artie Nevruzian. He was a great salesperson. I would definitely recommended him as well as this dealership. Artie is very accommodating and efficient. He was able to get us a good deal even though our original plan was to shop around and see what other car dealers were offering. Thanks to Artie we stayed with Ramsey Acura. We would like to also mention that David Schnapper in Finance was efficient and understanding as well. He was helpful in understanding the problems I encountered with returning my previous Acura lease.
I've had absolutely horrible service at Route 23 Open Road Acura and I couldn't stand them anymore. A friend recommended I drive a bit more to get great service on my Acura and sent me to Acura of Ramsey. What a difference!!! Once you have terrible service, you warmly welcome honest, respectful and accurate service. From reception to techs to service people I am/was always treated well. The did not try and claim I had things wrong with my car like the other service company previously mentioned. They are quick and their pricing is competitive. On my most recent trip, Tom managed my service impeccably. He communicated well and had me in and out in a half day. Even though I drive 35 minutes it's worth the trip. They really run a great shop here and looking forward to getting a new Acura next year from their sales department!
I brought my TSX in for service and my service advisor was really great. There was a airbag recall on the car and I had a shake in the front right at high speed and they diagnosed it, let me know what was wrong, how it would be fixed and kept me updated the entire time. I got my car back the following day, they gave me a loaner car, and everything is fixed.
I was impressed with Thomas's efficiency and diligence. I didn't expect to get out of the dealership in the new car in two hours or so. Amazing! Thomas went over the lease agreement with me and contacted Geico insurance for me. Overall, Thomas was professional and truly demonstrated an asset to Paragon Acura.
Thank you Shawn and Leticia. I couldn???t ask for a better salesman and manager to get me Into the car I wanted and working with me through the process. everyone was professional friendly and knowledgeable. To my surprise vehicle was absolutely amazing, Shawn was very helpful thank you . Came in and left with a car the same day clean in and out. In fact there inventory was impressive. Excellent experience. definitely recommend them.
Today the check engine oil light kept coming on. As i was in the neighborhood, I just stopped by without an appointment. I arrived at lunchtime, the service managers were either out for lunch or with a customer. The senior manager, in charge of the service managers immediately stepped out of his office and helped me. He did not hesitate to get his hands dirty and check the oil level, and an oil change was promptly arranged. Now that is what I call customer service !
My husband and I were doing research on a new car. We came in on a weekend and sat down with Andrew Uffenheimer, in sales to discuss the Acura RDX 2019. Andrew was so personable and did not pressure us into anything that day and answered all our questions. We came in again the following weekend to test drive the car and again Andrew did not pressure us into leasing that day and again answered all my follow up questions. After some time we decided to lease our car that same day because of the great deal Andrew was able to get us, and could not have had a better experience from start to finish. Dimitry was also great in ensuring we went through all our paperwork that day to take the car on the spot. This is my first Acura and I love it! I could not have had a better experience here and I highly recommend you work with Andrew! Thanks Curry Acura!
Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. experience was great. Experience was great.
Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
Sals person is very friendly helpful. The service is excellent. I lease a new rdx the car is so cool. Waiting time was little bit long. Everything was good
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