Simply a great experience and everyone was outstanding. There was no pressure to buy and I was given plenty of time to review all options. I visited all the local jeep dealers and was treated the best here. The manager AJ is a honest person and in the business for the right reasons. I would highly recommend driving to Lexington before any others.
Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!
Excellent experience.... originally went in to look at a CRV with no intent to buy and ended up walking out with a great deal. Would definitely recommend this dealership! Eric was absolutely awesome and so knowledgeable.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
I have been to many dealerships and know many car salesmen. There are very few that I can say are honest, fair, and provide excellent service. Justin on the other hand was one of the few. He sold me an excellent car, at a very fair price, and went above and beyond to make sure I drove the car home that same day. I would recommend this dealership to anyone and appreciate the professionalism, honesty, and friendliness of the staff.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Recently we purchased a Ford Expedition at Impex. Nasser was not high pressure and did what was necessary to make sure we were happy. The entire buying process was easy and very pleasant. I will recommend this company to my friends and tell them to ask for Nasser! Thank you so much for being so respectful and professional.
Take the anxiety of a new car purchase away at Crown Acura!
by V Lawrence from DealerRater.com
November 1, 2018
Just got a new 2019 Acura RDX. I highly recommend you go see Brett Forcini who was very patient with my search for a new crossover. He knew I was cross shopping across several brands and dealerships. Crown gave me the best possible price on my trade ins and worked to get me the the vehicle of my choice. Talk about a family friendly, no pressure environment! Brett and team took the anxiety out of car buying completely! They truly are a great team!
From the door to the deal I felt appreciate by all staff members. Very easy process to get the family vehicle of my dreams to accommodate my family!! I love you guys!! Brett helpful in every way very knowledgeable to the product.
Nick and Adam were an absolute pleasure to work. I test drove the vehicle on a Saturday afternoon. Emailed them the next day to advise that I wanted it with the condition that a few items be fixed. Not only did Nick fix my concern items, he also took care of a few items I was not aware of. The night I purchased the vehicle, they stayed late to accommodate my schedule since I was coming from Charlotte. While Nick was filling me on the car, Adam went out and checked on my wife to make sure she was comfortable and happy. Great guys and I highly recommend using them for your next car purchase.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.