From start to finish, the whole car buying experience was seamless, especially coming from out-of-state to purchase a new VW. The entire team at Mastria VW was polite, attentive, knowledgeable and very easy to work with. Will definitely come back to them for the next car!
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
Annual state inspection service - car dropped off!
by Doug from Seekonk, MA
August 30, 2018
Exceptionally courteous and efficient processes for car drop-off and payment/pick-up. Appreciated texting service to notify me when the vehicle was ready for pick up. Consistently great service by all personnel at First Acura.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
I recently made an appointment at Speedcraft Acura to have my passenger air bag replaced. Overall, my experience was top notch. I will definitely be back for future service or to purchase my next vehicle.
Had car towed for service and was able to know what was going on throughout the process by a professional and knowledgeable staff. I've had car sevices at other Acura dealers and and none compare to Speedcrafr.
I have been going to Speedcraft to have my
car serviced. Great service. No problem. I will
recommend them to my friends who
owned Acura. Maybe in the future, i will
purchase my next car here. That’s all.
I recently had my MDX serviced and everything from scheduling the appt to checkout was superb! The customer service was top notch and the service wa I was given an in depth overview of the services and inspections done on mmy vehicle. Very nice and polite employees.
I've been coming here for about 5 years now and on my second MDX. The service here is top-notch. They are honest and really do take care of their customers.
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