Used Cars for Sale in Antioch, CA

Overall customer experience was great. The cars are priced well. Finance manager was very informative and well versed on the products.

I don???t have much patience for the sales process because I research before I arrive and know what I like and don???t so usually don???t enjoy the process. Mark Wilson changed that for me. He was excellent in his knowledge, his respect for what I cared about and his willingness to be flexible in how the process was conducted if that was important to me. He went above and beyond every step of the way.

From the very first conversation, Butch had a positive attitude. We told him about a price on a mini we'd seen elsewhere and he got to work showing us cars. He didn't try to talk us into an older year or say he couldn't help us find the price we wanted. Every dealer I'd been to, on both sides of the Bay and looking at three different car make & models, had excuse after escuse of why the prices were so high, why they couldn't lower a price, why the prices were so much higher than blue book, why they only had a few of the cars I was looking for in stock, etc. But not at Mini of Concord. Butch was friendly, easy going, funny, knowledgable--just a great salesman to deal with. His manager Sergei was also a super nice guy, focused more on gaining a good customer than arguing over the price of the vehicle.

My sales man Michael wasn???t pushy clearly and slowly explained the product Making me feel comfortable continuing to finish purchasing my love of Mini Cooper car

We were just looking, and ended up buying, a great used Mini Cooper S. Mark was very helpful and the deal was fast. He took a lot of time demonstrating all of the features.

Butch was very pleasant and professional. Got my MINI for a great price. Also he is very knowledgeable about the brand and the model I bought (Cooper S 2-door).

At my age many are retired and sinking. After several years of struggles, I climbed on-top of my life again and felt it was time to level-up my game. First step was to get the car that is practical to operate, fun, crisp and which has reserve power to get up and go. My Mini Cooper S has every feature I could imagine and then some. After looking at some used MINIs at average used car dealerships, Siri on my iPhone directed me to MINI Of Concord, where I met Claro Tagle. He is a professional in every way, especially in the sense of his reading me and anticipating my needs. I felt him to be a tour guide at a luxury resort, the way he gave details on the Cooper S. The test drive confirmed all my hopes to be true and???making my decision to become an owner was a no-brainer. Sergei Below, sales manager, was also pleasant and gave me the feeling that I was the most important customer he had ever had. (Of course I knew that was far from the situation). Zack Lee???in finance had total knowledge of the various options and extras and, I chose most of them because I now have a vehicle that will be part of my modality and I wanted to have every base covered. I am now committed to living the success my Mini Cooper S shouts-out as a reminder of what a high quality life is all about. I am grateful to MINI of Concord for making buying my auto an exciting and pleasant experience.

I have enjoyed my interactions with the entire Concord Mini staff. Everyone was friendly and they all worked hard to ensure that I had an excellent mini experience. I have already recommended Concord mini to a number of people.

Great service from Claro with a helpful assit by Sergei. Our new Mini Convertible was ready to go and looking sharp. The entire process was handled nicely by all the players at Mini of Concord.

Most of my dealing with this dealership was via email with Jason Krupa. I expressed what my needs were and what I wanted in a car. After several discussions to make sure I had what I wanted and we achieved my goals. I waited for his call and a week or so later we drove down to the dealer ship (120 miles away). The care was ready and waiting, signed the papers and was out of there in a little over an hour. No hassle, no bull and it was deeply appreciated.

I purchased Mini Countryman from Jason Krupa. He was honest, respectful and I felt zero pressure to rush my decision. Jason was very responsive to my many emails and phone calls. We had most of the deal mapped out before I even set foot in the dealership. Once I sat down with him face-to-face our arrangement did not change except to further accommodate my needs. Not once did he leave me in the office to sweat me out or "forget" what we had discussed. It was the least combative car buying experience I've ever had and I've had a few! I think I was only there about an hour before I was zipping off in my new cutie. I am a hairstylist and when I was speaking to my client (another Mini owner) about my car, she launched into a glowing review of her salesperson. Guess who it was?

I had to take my car in for a major recall. Arron Dixon was my SA. He was very attentive and very professional in taking care of my car.The car had to sit at the dealership for almost 2 months while they wait for the parts to arrive. I was very apprehensive that my car would have some type of damage or scratch for sitting outside for so long or that some mechanic would want to take the car for a joy ride. Well when the car was ready, Arron washed the car and had me inspect the car. It was perfect like the day i bought it. I waited to give this review for a few months for fear that they did'nt do the work properly. So far everything is fine and no problems. Arron and his staff did a great job fixing my car right the first time.

had a very pleasant, quick and easy purchase process.

i love my new escape my sales person arthur was great he treated us with much respect good job furture ford of concord

Sales Manager Tolga and Sales Advisor Jimmy has helped us a lot to buy our Escape. Tolga is definitely an enthusiastic professional with a lot of knowledge. They both helped us also to choose the right car by telling us the specification of vehicles and also helped us to have the right financing. I would definitely recommend them and Future Ford to any of my friend. Serhan Ongur 6503989002 975 S Thompson Rd Apt 301 Lafayette 94549

I really appreciated the opportunity to work with a very professional team who helped me find a nice 2017 Carrera 4s. They never made me feel pressured and were always very patient. Follow up was great. I encourage anyone who is seeking a Porsche to work with this team.

I have driven Porsches for most my adult life and have needed repairs over the years. I am amazed and grateful for the excellent service I have found at Michael Stead. Courteous, efficient, reasonable, all delivered by polite, qualified staff.

I filled out an online form and Mike Pardini literally called me about 15 mins later. Right away I could tell he was not the typical car salesman. Very laid back on the phone and answered all my questions that I initially emailed the dealership about. We did all the negotiation over the phone. He picked me up from bart and had the car and paperwork ready when we arrived at the dealership. I was only there for a total of 30 minutes. I drove back into the city and finished my workday. I would work with Mike again he made it easy.